JSCSJSCS
Contributor
Contributor

Perf Charts service experienced and internal error.

Besides the poor grammar, this error does nothing to help identify a way to resolve it. When I select the Performance tab on any running Virtual Machine on my newly installed vSphere Server, I get this error. I searched the KB, but did not find anything. If I click on the Advanced link, I do get some charting, but the Overview link gives this error.

Perf Charts service experienced and internal error.

|Message:|Report application initialization is not completed successfully. Retry in 60 seconds.|

Jim S.

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13 Replies
Troy_Clavell
Immortal
Immortal

I saw this in Beta too, but haven't seen it since. Are you using and Oracle DB?

see this KB too

http://kb.vmware.com/kb/1010568

jasoncllsystems
Enthusiast
Enthusiast

Restart VMware Web/Tomcat services.

Regards,

CLL SYSTEMS

MALAYSIA VMWARE COMMUNITIES

http://www.malaysiavm.com
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JSCSJSCS
Contributor
Contributor

Thnka you for the suggestiond Troy and Jason. I restarted vctomcat to no avail. Also, all my ESXi are upgraded to ESXi4.

Jim S.

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rasagna
Enthusiast
Enthusiast

It would really be helpfui if you file SR and upload the logs

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linuxninja
VMware Employee
VMware Employee

KB 1008329 may help.

JSCSJSCS
Contributor
Contributor

Thanks for the KB article, but I have read those and have tried to find some solution from them. Most of that stuff changed in vSphere. I do have TCP/IP inabled in SQL Express.

As a new VTSP, I only get two SR's and I don;t want to use them for a problem displaying a web page. I'd hope to get this solved on this forum

Jim S.

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JSCSJSCS
Contributor
Contributor

Finally got it working....I hope.

See the answer I posted in my other vmware forum thread here

Jim S.

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pricemc1
Enthusiast
Enthusiast

I experienced this issue upon upgrading from VC 2.5 U4 to VC 4. For me, the fix was very simple. The "HTTP SSL" service was set to disabled on my vCenter server for some reason. I simply enabled this service and set it to automatic. Once this was taken care of I could then start the "VMware vCenter Collector" and "VMware vCenter Collector Provider" services and everything worked fine on the Performance Overview pages.

Mike

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toverton
Contributor
Contributor

Hi,

for me it was the SQL Server Browser service that wasn't running on the vCenter server - we are just running the local DB. HTTP SSL service is not running.

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NTShad0w
Enthusiast
Enthusiast

it will help guys:

http://communities.vmware.com/message/1433734#1433734

like one collegue said its a problem with DISABLED SQL Server Browser, that have to be set as Automatic and started Smiley Happy

regards

Dawid Fusek

IT Security Consultant

Virtual Infrastructure Architect

COMP SA

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dan13476
Contributor
Contributor

i tried all of these in a lab of 5 esx servers and enabling sql browser worked for 2 of them.

on the other 3, even with sql browser started & http ssl started & restart of webservices it didn't work.

however a restart of the sql server service brought it up straight away.

so then i decided to stop the other services to test if they are really needed. the overview charts continued to function with sql browser stopped & disabled and http ssl stopped, even after a webservices restart & vsphere client restart.

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SashaGrybyuk
Contributor
Contributor

I also got the same problem fixed by following steps in post bellow:

http://communities.vmware.com/message/1267900#126790 .

I just omited 2.5 version stuff. I did not do any upgrades from earlier versions.

Think it was the TCP/IP "ENABLE - YES" option in SQL Config Manager and Chenging SQL Browser service to Auto, since these were the only different settings that I noticed.

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vlelli
Contributor
Contributor

I had the same error in Vsphere 4, VC server 4.0

I took advantage of suggestions in article:

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=101281...

The error I found in stats.log was:

Caused by: org.apache.tomcat.dbcp.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory (Login failed for user 'NT AUTHORITY\ANONYMOUS LOGON'.)

I fixed the problem adding in VC to the group

SQLServer2005MSSQLUser$VC$SQLEXP_VIM

the user ANONYMOUS LOGON

Hope this can help

Valter

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