I have a DL585 G2 which was running ESXi3.5 as a test box. An engineer attempted to upgrade this to vSphere using the host update utility without checking the server compatibility list. The vSphere client reported that the upgrade failed but the ESXi4 host restarts without error. However I cannot ping to or from the Host. It has been suggested to me that the onboard NC371i may not be supported and that it might be worth a try ito install an Intel Pro 1000 or a supported NIC. Does anyone know if this would work ?
Check in official HCL to see if your NIC is not supported:
Intel Pro 1000 are supported (I usual use the quad nic card).
thanks but what I am really trying to find out is why vSphere is not supported on the DL585 G2. i.e what component is not compatible ?. I dont want to purchase an Intel Pro1000 and find out that the problem is with other piece of the DL585 hardware. The Hypervisor appears to be loaded ok and It can see the 2 NICs from the console but I can't communicate with the box .
In some cases the DL585 G2 is supported in ESX 4.0 and ESXi 4.0.
In many cases unsupported hardware still works, however it's just that, unsupported. The reason you can't communicate with the box may be the result of a configuration issue with the service console or a hardware incompatibility.
The HCL will give you results for particular pieces of hardware within the system (DL585) itself.
did nc37i is working with ESXi35, then it will support ESXi4.x as well. check the DCUI network configuration. Make sure that you have enabled right NIC for management network, or is it got disabled.