Hardware Status and vCenter Service Status error:please try again in another vSphere session

[qdsunnywx]

Hi,after updated to the vcenter server 4.0 sp1,

both Hardware Status and vCenter Service Status report the error:

An error occurred, please try again in another vSphere session

i've read:

http://communities.vmware.com/thread/222927

http://communities.vmware.com/thread/213528

http://communities.vmware.com/thread/212392

all of above is helpless!

i found the error log in C:\ProgramData\VMware\VMware VirtualCenter\Logs\vws.log

and got:

-

---

Computing permissions for Administrator

Entity library not found

hasEntityPrivilege: Unknown entity group-d1

User has no privileges.

Unexpected exception:

java.lang.NullPointerException

at com.vmware.vim.health.impl.HealthPollerImpl.computeHealth(HealthPollerImpl.java:178)

at com.vmware.vim.health.impl.HealthPollerImpl.retrieveHealth(HealthPollerImpl.java:99)

at com.vmware.vim.health.impl.HealthPollerImpl.pollHealth(HealthPollerImpl.java:82)

at com.vmware.vim.health.impl.HealthPollerImpl.access$100(HealthPollerImpl.java:27)

at com.vmware.vim.health.impl.HealthPollerImpl$PollerThread.run(HealthPollerImpl.java:52)

at java.lang.Thread.run(Thread.java:595)

-

---

i use administrator to login to vCenter.

pls help!

[qdsunnywx]

BTW:

I followed: http://kb.vmware.com/kb/1010641

modify all hostname to IP address,and set vCenter.vimWebServicesUrl to vcenter IP address.

but the error still appear!!!

my vcenter server installed on Windows 2008.

any help?

[AndreTheGiant]

Rename or delete the status DB located in:

C:\Program Files\VMware\Infrastructure\tomcat\webapps\vws\data\VcCache-default-0.XhiveDatabase.DB

And restart the "VMware VirtualCenter Management Webservices" service.

Andre

[qdsunnywx]

i'd try this method,but the error still appear.

i create a new vm for domain controller,then add my vcenter server to this domain.

reinstall a new vcenter server.it's fine.

[ccostan]

Give this link a try : http://www.vmwareinfo.com/2009/12/vcenter-hardware-status-error-you-do.html

-CARLO