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optimus75
Contributor
Contributor
‎01-29-2021 05:06 AM

HP Microserver Gen8 Update Esxi 6.0 to Esxi 6.5 U3 not deteced CDRom/DVD

i tried to update my HP Microserver Gen 8 with internal B120i to ESXI 6.5. U3 (HP Custom Image).

My configuration:

HP Gen 8 with  B120i with 4 x 3TB WD Red and also include internal CDRom / DVD

2 logical Drives over B120i Raid

in ESXI 6.0 everything is detected logical drives and also DVD. So that i could passtrough my physical DVD to my VMs.

After Update (offline update HP Custom Image) and also i tried new install to ESXI 6.5 U3.  I used HPE-ESXi-6.5.0-Update3-iso-preGen9-650.U3.9.6.10.1 (Hewlett Packard Enterprise) with 6.5.0 Update 3 (Build 14990892).

Also both logical drives were deteced, but NOT my physical DVD device. ESXI 6.5 used hpvsa driver from HP Custom Image .....

My question what should i do? so my esxi 6.5 detect my physical DVD device on B120i? Thanx

 
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4 Replies
Ferozrah
VMware Employee
VMware Employee
‎02-02-2021 05:04 AM

Hi,

 

Greetings for the day.

 

Could you please have a check if AHCI is configured properly as with b120i controller raid mode cannot be used to install OS.

System Options - SATA Controller Options - Embedded SATA Configuration.

For more details you can also check with your hardware vendor.

 

Best

Feroz Rah

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nachogonzalez
Commander
Commander
‎02-02-2021 05:22 AM

Have you checked if all drivers/firmware are on the correct version?

Maybe some firmware version ran old when you upgraded to vSphere 6.5U3

Blog Nachogonzalez.com.ar Twitter @nachogon_
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optimus75
Contributor
Contributor
‎02-08-2021 11:39 AM

yes, firmware and bios are up to date. In BIOS the onboard array controller B120i is enabaled and also my setting is Dynamic HP Smart Array B120i RAID.  I have the right settings in BIOS:

The issue is  following: (see also my config:  onboard B120i with 4 hard disk drives and one CD-Rom/DVD  on ODD Port 5 - this is the purchased equipment from HP)

the ESXI 6.5 system found all 4 hard disk drives on the onboard controller B120i. Also it detected both logical volumes on it and i can use hard drives as datastore. BUT the ESXI 6.5 DID NOT recognize the CD-ROM/DVD on this onboard controler B120i. I could see only the logical devices and NO CD-Rom/DVD Drive. 

For Installation I use ESXI 6.5 U3  -- HPE-ESXi-6.5.0-Update3-iso-preGen9-650.U3.9.6.10.1 (Hewlett Packard Enterprise) for the installation also the the problem with ESXI 6.5 U2 HP Custon Image exists.

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optimus75
Contributor
Contributor
‎02-10-2021 12:25 PM

now i could find some things in vmkernel.log....

2021-02-10T20:05:57.742Z cpu2:2097720)hpvsa0: Found 2 scsi device(s)
2021-02-10T20:05:57.742Z cpu2:2097720)hpvsa: Number of DVDs found 1
2021-02-10T20:05:57.742Z cpu2:2097720)hpvsa0: Disk found[type=0]
2021-02-10T20:05:57.742Z cpu2:2097720)hpvsa0: Disk found[type=0]
2021-02-10T20:05:57.743Z cpu2:2097720)hpvsa0: Optical device found[type=5]
2021-02-10T20:05:57.743Z cpu2:2097720)hpvsa0: Controller found[type=12]
2021-02-10T20:05:57.743Z cpu2:2097720)hpvsa0 Adding Direct-Access device. [0000004000000000]
2021-02-10T20:05:57.743Z cpu2:2097720)hpvsa0: Direct-Access device added (b0t0l0).
2021-02-10T20:05:57.743Z cpu2:2097720)hpvsa0 Adding Direct-Access device. [0100004000000000]
2021-02-10T20:05:57.743Z cpu2:2097720)hpvsa0: Direct-Access device added (b0t0l1).
2021-02-10T20:05:57.743Z cpu2:2097720)hpvsa0 Adding CD-ROM device. [0000000000000401]
2021-02-10T20:05:57.743Z cpu2:2097720)hpvsa0: CD-ROM device added (b0t1l0).
2021-02-10T20:05:57.743Z cpu2:2097720)hpvsa0 Adding RAID device. [0000000000000000]
2021-02-10T20:05:57.743Z cpu2:2097720)hpvsa0: RAID device added (b0t0l0).
2021-02-10T20:05:57.743Z cpu7:2097720)hpvsa0: shost[0x430903e080a0] added b0t0l0
2021-02-10T20:05:57.743Z cpu7:2097720)hpvsa0: shost[0x430903e080a0] added b0t0l1
2021-02-10T20:05:57.743Z cpu7:2097720)hpvsa: setting ODD queue depth to 1
2021-02-10T20:05:57.743Z cpu7:2097720)WARNING: LinScsiLLD: scsi_add_device:1478: Failed to add device on channel=0, id=1, lun=0
2021-02-10T20:05:57.743Z cpu7:2097720)hpvsa0: scsi_add_device of b0t1l0 failed.
2021-02-10T20:05:57.743Z cpu7:2097720)hpvsa0: shost[0x430903e080a0] added b0t0l0

 

seems to me that there is a bug in HPE module hpvsa??

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