We are starting to build our Test -View environment. We have to ESXi servers running the new 5.0 version and Vcenter 5.0. I am building our template computer (WINXP sp3), but I can't install VMTools on it.
When I try to install, I get "Setup cannont continue. The Microsoft Runtime DLL installer failed to complete the installation"
I found a few suggestions on line, but have not worked. (rebooting and changing DVD drive letter).
Wonder if anyone has come across this.
The VMware Tools installations should create a couple of log files. Maybe they contain a hint on what is causing the issue!? Please take a look at these files or compress/zip them and attach them to your next post
It is not creating any logs on the XP box. I checked all the TEMP directories and even did a search for VM* and found two dll files not related to VMWare.
I don't think it is even getting to the point of install.
There is also nothing in EVENT VIEWER.
Just installed ESXi v5.1 and the W8.1 preview.
Received the aforementioned error:
"Setup cannont continue. The Microsoft Runtime DLL installer failed to complete the installation"
Someone suggested TMP & TEMP, but I had already setup the User TMP & TEMP variables & directories.
BUT, when I checked the System Environment Variables, I saw that the system TMP & TEMP environment variables were set to non-existent values.
This was remedied without any other changes & the VMtools installation completed successfully.