dkumbhar
VMware Employee
VMware Employee

ESX Upgrade from 67u3 to 7.0 failed

I am getting below error:

# esxcli software  profile update -d /vmfs/volumes/3da59473-8545b21e/VMware-ESXi-7.0.0-1584

3807-depot.zip  -p ESXi-7.0.0-15843807-standard

[HardwareError]

Hardware precheck of profile ESXi-7.0.0-15843807-standard failed with warnings: <UNSUPPORTED_DEVICES WARNING: This host has unsupported devices [<PciInfo ' [1000:0030 15ad:1976]'>]>

Apply --no-hardware-warning option to ignore the warnings and proceed with the transaction.

Please refer to the log file for more details.

] esxcli software  profile update -d /vmfs/volumes/3da59473-8545b21e/VMware-ESXi-7.0.0-1584

3807-depot.zip  -p ESXi-7.0.0-15843807-standard --no-hardware-warning

[HardwareError]

Hardware precheck of profile ESXi-7.0.0-15843807-standard failed with errors: <NATIVE_BOOTBANK ERROR: Found=[False] Expected=[True] Native drivers are missing for bootbank storage device.>

Please refer to the log file for more details.

esxupdate logs has below error:

------------------------------------------------------

2020-06-24T08:17:32Z esxupdate: 2104379: imageprofile: INFO: Adding VIB VMware_bootbank_lsuv2-oem-dell-plugin_1.0.0-1vmw.700.1.0.15843807 to ImageProfile ESXi-7.0.0-1

2020-06-24T08:17:32Z esxupdate: 2104379: upgrade_precheck: INFO: Running command localcli hardware pci list^@

2020-06-24T08:17:33Z esxupdate: 2104379: upgrade_precheck: DEBUG: vmhba0: identified native driver for device^@

2020-06-24T08:17:33Z esxupdate: 2104379: upgrade_precheck: DEBUG: vmnic0: identified native driver for device^@

2020-06-24T08:17:33Z esxupdate: 2104379: upgrade_precheck: DEBUG: vmnic0: identified native driver for device^@

2020-06-24T08:17:34Z esxupdate: 2104379: upgrade_precheck: DEBUG: vmnic1: identified native driver for device^@

2020-06-24T08:17:34Z esxupdate: 2104379: upgrade_precheck: DEBUG: vmnic1: identified native driver for device^@

2020-06-24T08:17:34Z esxupdate: 2104379: upgrade_precheck: INFO: Running command localcli --formatter=json storage core adapter list^@

2020-06-24T08:17:34Z esxupdate: 2104379: vmware.runcommand: INFO: runcommand called with: args = 'localcli --formatter=json storage core adapter list', outfile = 'Non

2020-06-24T08:17:34Z esxupdate: 2104379: upgrade_precheck: DEBUG: vmhba0: identified sbdf '0000:00:07.1' for a native supported device using description '(0000:00:07.

2020-06-24T08:17:34Z esxupdate: 2104379: upgrade_precheck: DEBUG: vmhba1: rejected for native driver support non-pciiid device with sbdfAddress '0000:00:10.0' and des

2020-06-24T08:17:34Z esxupdate: 2104379: upgrade_precheck: DEBUG: vmhba64: found base native driver 'vmhba0' for non-pciiid device with sbdfAddress '0000:00:07.1'^@

2020-06-24T08:17:34Z esxupdate: 2104379: upgrade_precheck: DEBUG: Found native devices on the host: {'vmnic1', 'vmnic0', 'vmhba0', 'vmhba64'}^@

2020-06-24T08:17:34Z esxupdate: 2104379: precheck: INFO: Starting precheck for localcli/esxcli, VmkLinux checks only^@

2020-06-24T08:17:34Z esxupdate: 2104379: upgrade_precheck: INFO: NIC uplink order of VMKernel NIC Management Network: ('vmnic0',)^@

2020-06-24T08:17:34Z esxupdate: 2104379: upgrade_precheck: INFO: Running command localcli --formatter=json storage core path list -d mpx.vmhba1:C0:T0:L0^@

2020-06-24T08:17:34Z esxupdate: 2104379: vmware.runcommand: INFO: runcommand called with: args = 'localcli --formatter=json storage core path list -d mpx.vmhba1:C0:T0

2020-06-24T08:17:34Z esxupdate: 2104379: upgrade_precheck: INFO: Storage adapter for the boot disk mpx.vmhba1:C0:T0:L0: vmhba1^@

2020-06-24T08:17:34Z esxupdate: 2104379: upgrade_precheck: ERROR: Precheck Error(s).   <NATIVE_BOOTBANK ERROR: Found=[False] Expected=[True] Native drivers are missin

2020-06-24T08:17:35Z esxupdate: 2104379: vmware.runcommand: INFO: runcommand called with: args = 'localcli system visorfs ramdisk list | grep /esx-update-2104379 && l

2020-06-24T08:17:35Z esxupdate: 2104379: Ramdisk: INFO: Unmounting manual tardisk /tardisks.noauto/esxupdt-2104379^@

2020-06-24T08:17:35Z esxupdate: 2104379: Ramdisk: INFO: Unmounting manual tardisk /tardisks.noauto/tpmesxup-2104379^@

2020-06-24T08:17:35Z esxupdate: 2104379: Ramdisk: INFO: Unmounting manual tardisk /tardisks.noauto/weaselin-2104379^@

2020-06-24T08:17:35Z esxupdate: 2104379: root: ERROR: Traceback (most recent call last):^@

2020-06-24T08:17:35Z esxupdate: 2104379: root: ERROR:   File "/usr/lib/vmware/esxcli-software", line 470, in <module>^@

2020-06-24T08:17:35Z esxupdate: 2104379: root: ERROR:     main()^@

2020-06-24T08:17:35Z esxupdate: 2104379: root: ERROR:   File "/usr/lib/vmware/esxcli-software", line 461, in main^@

2020-06-24T08:17:35Z esxupdate: 2104379: root: ERROR:     ret = CMDTABLE[command](options)^@

2020-06-24T08:17:35Z esxupdate: 2104379: root: ERROR:   File "/usr/lib/vmware/esxcli-software", line 213, in ProfileUpdateCmd^@

2020-06-24T08:17:35Z esxupdate: 2104379: root: ERROR:     nohwwarning=opts.nohwwarning)^@

2020-06-24T08:17:35Z esxupdate: 2104379: root: ERROR:   File "/build/mts/release/bora-14320388/bora/build/esx/release/vmvisor/esxupdate/lib64/python3.5/site-packages/

2020-06-24T08:17:35Z esxupdate: 2104379: root: ERROR:   File "/build/mts/release/bora-15843807/bora/build/esx/release/vmvisor/esxupdate/lib64/python3.5/site-packages/

2020-06-24T08:17:35Z esxupdate: 2104379: root: ERROR:   File "/build/mts/release/bora-15843807/bora/build/esx/release/vmvisor/esxupdate/lib64/python3.5/site-packages/

2020-06-24T08:17:35Z esxupdate: 2104379: root: ERROR: esximage.Errors.HardwareError: Hardware precheck of profile ESXi-7.0.0-15843807-standard failed with errors: <NA

~

Note:  We were facing CPU compatibility issue before this and resolved using below link

How to Install Nested ESXi 7.0 On Unsupported CPU (CPU_SUPPORT_ERROR)

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3 Replies
dkumbhar
VMware Employee
VMware Employee

: upgrade_precheck: INFO: Running command localcli --formatter=json storage core adapter list^@

: vmware.runcommand: INFO: runcommand called with: args = 'localcli --formatter=json storage core adapter list', outfile = 'None', returnoutput = 'True', timeout = '0

: upgrade_precheck: DEBUG: vmhba0: identified sbdf '0000:00:07.1' for a native supported device using description '(0000:00:07.1) Intel Corporation PIIX4 for 430TX/44

: upgrade_precheck: DEBUG: vmhba1: rejected for native driver support non-pciiid device with sbdfAddress '0000:00:10.0' and description '(0000:00:10.0) LSI Logic / Sy

: upgrade_precheck: DEBUG: vmhba64: found base native driver 'vmhba0' for non-pciiid device with sbdfAddress '0000:00:07.1'^@

: upgrade_precheck: DEBUG: Found native devices on the host: {'vmnic1', 'vmnic0', 'vmhba0', 'vmhba64'}^@

: precheck: INFO: Starting precheck for localcli/esxcli, VmkLinux checks only^@

: upgrade_precheck: INFO: NIC uplink order of VMKernel NIC Management Network: ('vmnic0',)^@

: upgrade_precheck: INFO: Running command localcli --formatter=json storage core path list -d mpx.vmhba1:C0:T0:L0^@

: vmware.runcommand: INFO: runcommand called with: args = 'localcli --formatter=json storage core path list -d mpx.vmhba1:C0:T0:L0', outfile = 'None', returnoutput =

: upgrade_precheck: INFO: Storage adapter for the boot disk mpx.vmhba1:C0:T0:L0: vmhba1^@

: upgrade_precheck: ERROR: Precheck Error(s).   <NATIVE_BOOTBANK ERROR: Found=[False] Expected=[True] Native drivers are missing for bootbank storage device.>^@

: vmware.runcommand: INFO: runcommand called with: args = 'localcli system visorfs ramdisk list | grep /esx-update-2104379 && localcli system visorfs ramdisk remove -

: Ramdisk: INFO: Unmounting manual tardisk /tardisks.noauto/esxupdt-2104379^@

: Ramdisk: INFO: Unmounting manual tardisk /tardisks.noauto/tpmesxup-2104379^@

: Ramdisk: INFO: Unmounting manual tardisk /tardisks.noauto/weaselin-2104379^@

: root: ERROR: Traceback (most recent call last):^@

: root: ERROR:   File "/usr/lib/vmware/esxcli-software", line 470, in <module>^@

: root: ERROR:     main()^@

: root: ERROR:   File "/usr/lib/vmware/esxcli-software", line 461, in main^@

: root: ERROR:     ret = CMDTABLE[command](options)^@

: root: ERROR:   File "/usr/lib/vmware/esxcli-software", line 213, in ProfileUpdateCmd^@

: root: ERROR:     nohwwarning=opts.nohwwarning)^@

: root: ERROR:   File "/build/mts/release/bora-14320388/bora/build/esx/release/vmvisor/esxupdate/lib64/python3.5/site-packages/vmware/esximage/Transaction.py", line 4

: root: ERROR:   File "/build/mts/release/bora-15843807/bora/build/esx/release/vmvisor/esxupdate/lib64/python3.5/site-packages/vmware/esximage/Transaction.py", line 1

: root: ERROR:   File "/build/mts/release/bora-15843807/bora/build/esx/release/vmvisor/esxupdate/lib64/python3.5/site-packages/vmware/esximage/Transaction.py", line 1

: root: ERROR: esximage.Errors.HardwareError: Hardware precheck of profile ESXi-7.0.0-15843807-standard failed with errors: <NATIVE_BOOTBANK ERROR: Found=[False] Expe

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Did you check the compatibility of your host with the new version?

Here fill your system infomatio: VMware Compatibility Guide - System Search

-------------------------------------------------------------------
Triple VCIX (CMA-NV-DCV) | vExpert | MCSE | CCNA
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rpetchim
VMware Employee
VMware Employee

Vmware SAS controller  with PCI ID - 15ad:1976 is not supported in 7.0 due to vmklinux deprecation.

Vmware PVSCSI controller - 15ad:07c0 is supported from 7.0.

Thanks, VCP410
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