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rickkar1
Contributor
Contributor

re: SRM / SRA error... "UnableToConnectException while making snapshot..."

need a little guidance in troubleshooting this error msg in SRM... i.e., what are the likely causes...

Error - Failed to recover datastore "xxx-xxx-xxx-xxx'.  Failed to create snapshots of replica devices.  Failed to create snapshot of replica device xxxxxxxxx.  SRA command 'testFailoverStart' failed for device xxxxxxxxx.  UnableToConnectException while making snapshot SRMt-xxx-xxx-xxx-xxx : Retries ExceededNull Client xxx.xxx.xxx.xxx  ...........

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paxri02
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Contributor

This is due to the target volume name that is greater than 23 characters.  When the testFailover is called, snapshots are created for the target mirror volumes and the snapshots are appended with 'SRMt-' and the repository volumes is appeneded with both 'SRMt-' and '-R'.  This causes an error if the combined name is greater than 30 characters.

The workaround is to rename the target mirror volumes to 23 characters or less.

Cheers,

Rick

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