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Vsphere replication disconnect Windows rdp users


I'm writing this post about an issue I had last week.

When we run a vsphere replication on a Windows Server, the hundred users connected on this server has been ejected.

In the same time, in the system event of Windows, we see this error

event id 7011 : Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the VMTools service.


It's the fist time we have this issue, anyone has an idea about a fix or a reason of this problem ? Where I can increase this timeout ?

Since we have this issue, vsphere replication has been stopped for this virtual machine.

The job in vsphere replication is not quiescing, rpo is 3 hours, datastore has enough space.


Ideas, help, solution would be very appreciable !

Thank you !





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