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PetrMai
Contributor
Contributor
‎09-26-2023 10:57 PM

Update from 8.7 to 8.8 failed

Hello,

today I tried to update both of my vSphere Replication Appliances from 8.7 to 8.8 but both ends with error. 

There is no specific error but appliance ends back on version 8.7. I´ve got only this error in web interface:

ERROR
Operation Failed Failed to install update.
Operation ID: 568b479a-5c97-4d89-9d7e-1837c13edb76
 

Is there any way how to check what happened and where is the issue? 

Thanks, Regards,

Petr

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7 Replies
renato_desouza
Contributor
Contributor
‎10-02-2023 08:47 AM

See the Release Notes 8.8:

  1. Revert the appliance before the update begins.

  2. Check if the xml-security-c package exist. Run the following command rpm -qa | grep ph2.

    The output will be similar to this:

     
    xml-security-c-1.7.3-4.ph2.x86_64 xerces-c-3.2.1-1.ph2.x86_64 openjre8-1.8.0.232-1.ph2.x86_64 libarchive-3.3.1-5.ph2.x86_64 apache-ant-1.10.1-7.ph2.noarch libdnet-1.11-5.ph2.x86_64

  3. To remove the xml-security-c package, run the following command rpm -e xml-security-c-1.7.3-4.ph2.x86_64.

  4. Continue with the upgrade of the appliance.

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PetrMai
Contributor
Contributor
‎10-02-2023 11:41 PM

Hi Renato,

yes, I created a support ticket to the VMware and this is a result. But after I applied the described workaround and made another upgrade I´ve got this error after the appliance was rebooted during the upgrade.

Preview file
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renato_desouza
Contributor
Contributor
‎10-03-2023 09:16 AM

Hi PerMai,

 

I have the same problem after the appliance was reboted.

I'll be waiting for your solution with the VMware support.

Thanks.

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Braack
Contributor
Contributor
‎10-09-2023 11:51 AM

Dear all,

facing the same issue. Boot failure after update from 8.7 to 8.8.

Any news on this one?

Thanks!

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PetrMai
Contributor
Contributor
‎10-09-2023 10:28 PM

Not yet. I´am still waiting for answer from VMware support team. 

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PetrMai
Contributor
Contributor
‎10-10-2023 10:27 PM

Hello,

 

today I´ve got the information from VMware support:
"It is under development and is outlined to be incorporated to be included into next patch release for Vsphere replication "

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Daniel_Georgiev
VMware Employee
VMware Employee
‎10-20-2023 06:41 AM

Hello,

you can use the latest VR 8.0.0.1 patch version which should fix all upgrade issues.

vSphere Replication 8.8.0.1 Release Notes (https://docs.vmware.com/en/vSphere-Replication/8.8/rn/vsphere-replication-8801-release-notes/index.h...)

 

Hope this helps,

Daniel G.

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