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hoon0715
Contributor
Contributor

Failed to connect to HBR Management Server... (vSphere replication)

Hi, all.

 

I facing the problem that replication server is disconnected.

 

When I login to SRM page, encountered error message below : 

 

Unable to retrieve vSphere Replication summary data.
Failed to retrieve pairs from extension server at https://10.10.28.156:8043.
Failed to connect to HBR Management Server at https://10.10.28.156:8043.
Reason: javax.net.ssl.SSLException: SSL handshake from /10.10.28.27:36678 to /10.10.28.156:8043 failed in 30004 ms
Operation ID: 9c3f26c0-8df2-4b07-8efc-af2dae88ef8f

** 10.10.28.156 is Replication Server in DR site

** 10.10.28.27 is SRM Server in Main site

 

I tried reconnect pair, encountered error message below :  

 

Failed to retrieve pairs from extension server at https://10.10.28.156:8043.
Failed to connect to HBR Management Server at https://10.10.28.156:8043.
Reason: https://10.10.28.156:8043 invocation failed with "java.net.SocketTimeoutException: Read timed out"

 

Of course, all servers are network connected.

 

And I tried 'Generate and and install' SSL Certificate in Replication VAMI page, but encountered error message below :

 

vSphere Replication Appliance configuration error:General configuration problem. Details: Remote failure. [ msgId: com.vmware.vr.config.general_failure; value: null; errorStacktrace : com.vmware.vlsi.client.sso.SsoException: com.vmware.vim.sso.client.exception.AuthenticationFailedException: Provided credentials are not valid. at com.vmware.vlsi.client.sso.SsoException.toSsoEx(SsoException.java:32) at com.vmware.vlsi.client.sso.HokStsService.acquireSolutionToken(HokStsService.java:59) at com.vmware.vlsi.client.sso.HokStsService.acquireSolutionToken(HokStsService.java:52) at com.vmware.hms.apps.util.VrcCommit.checkVcPrivileges(VrcCommit.java:101) at com.vmware.hms.apps.util.VrcCommit.run(VrcCommit.java:130) at com.vmware.hms.apps.util.util.VrConfigAction.run(VrConfigAction.java:132) at com.vmware.hms.apps.util.App.run(App.java:95) at com.vmware.hms.apps.util.App$1.run(App.java:127) at com.vmware.jvsl.run.ExceptionHandlerRunnable$1.run(ExceptionHandlerRunnable.java:47) at com.vmware.jvsl.run.CheckedRunnable.withoutChecked(CheckedRunnable.java:19) at com.vmware.jvsl.run.ExceptionHandlerRunnable.withExceptionHandler(ExceptionHandlerRunnable.java:43) at com.vmware.hms.apps.util.App.main(App.java:123) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.vmware.hms.config.vix.ApplianceCommandExecutor.command(ApplianceCommandExecutor.java:53) at com.vmware.hms.config.RemoteCommandExecutor.command(RemoteCommandExecutor.java:50) at com.vmware.hms.config.VrConfig.commitApplianceConfiguration(VrConfig.java:619) at com.vmware.hms.config.VrConfig.expressSetup(VrConfig.java:323) at com.vmware.hms.config.cli.command.ExpressSetup.run(ExpressSetup.java:58) at com.vmware.hms.config.cli.command.CommandBase.run(CommandBase.java:305) at com.vmware.hms.config.cli.App.run(App.java:147) at com.vmware.hms.config.cli.App.main(App.java:197) Caused by: com.vmware.vim.sso.client.exception.AuthenticationFailedException: Provided credentials are not valid. at com.vmware.vim.sso.client.impl.SecurityTokenServiceImpl$RequestResponseProcessor.handleFaultCondition(SecurityTokenServiceImpl.java:996) at com.vmware.vim.sso.client.impl.SecurityTokenServiceImpl$RequestResponseProcessor.sendRequest(SecurityTokenServiceImpl.java:932) at com.vmware.vim.sso.client.impl.SecurityTokenServiceImpl$RequestResponseProcessor.executeRoundtrip(SecurityTokenServiceImpl.java:856) at com.vmware.vim.sso.client.impl.SecurityTokenServiceImpl.acquireTokenByCertificate(SecurityTokenServiceImpl.java:482) at com.vmware.vlsi.client.sso.HokStsService.acquireSolutionToken(HokStsService.java:57) ... 22 more ] at com.vmware.hms.config.error.VrConfigExceptionMapper.buildVrConfigException(VrConfigExceptionMapper.java:93) at com.vmware.hms.config.vo.CurrentApplianceSettings.<init>(CurrentApplianceSettings.java:73) at com.vmware.hms.config.VrConfig.commitApplianceConfiguration(VrConfig.java:640) at com.vmware.hms.config.VrConfig.expressSetup(VrConfig.java:323) at com.vmware.hms.config.cli.command.ExpressSetup.run(ExpressSetup.java:58) at com.vmware.hms.config.cli.command.CommandBase.run(CommandBase.java:305) at com.vmware.hms.config.cli.App.run(App.java:147) at com.vmware.hms.config.cli.App.main(App.java:197)

 

 

What else should I check?
Is there a big problem with the replication (DR) server?

 

Thanks in advanced.

Connection (DR)Connection (DR)Connection (Main)Connection (Main)

 

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  • Hi

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3 Replies
KCSimon
Contributor
Contributor

Were you able to get this resolved?  Facing the same issue and VMware support hasn't been able to resolve just yet.

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hoon0715
Contributor
Contributor

To be honest, I don't remember very well, but please check the capacity of " /vmrsdb "
In my case, the directory was full of 100%.
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hoon0715
Contributor
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To be honest, I don't remember very well, but please check the capacity of " /vmrsdb "
In my case, the directory was full of 100%.
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