Robert1985Lee
Contributor
Contributor

Error message of com.vmware.vr.config.unable_to_create_user

I delete my replication vm before, and now i want re-create it, but when i click "save and restart service", it show me unable to create user, and i check with my vCenter 6.7, there are already not solution users on it, does any idea to fixed it?

2021-06-01_10-23-33.jpg

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1 Reply
ashilkrishnan
VMware Employee
VMware Employee

Hi @Robert1985Lee ,

1. Run these commands on your vCenter(If PSC is external, run the commands on PSC instead)

/usr/lib/vmidentity/tools/scripts/lstool.py list --url http://localhost:7080/lookupservice/sdk --type com.vmware.vr.vrms

 

2. This command should only be run if you have deployed vSphere replication 8.1 or later. Earlier versions do not have this service.

/usr/lib/vmidentity/tools/scripts/lstool.py list --url http://localhost:7080/lookupservice/sdk --type vrUi

 

3. This will list service ID for vSphere replication. Run following command to un-register:

/usr/lib/vmidentity/tools/scripts/lstool.py unregister --url http://localhost:7080/lookupservice/sdk --id  608BF497-A198-40C1-9866-545533A488BE --user 'administrator@vsphere.local' --password 'VMware123!' --no-check-cert

 

Note: Replace value of ID with service ID captured from step.1 & 2. Update SSO user name and password before executing this command

 

Hope that helps

 

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