vMA 5 to 5.0Patch1 Failing with 403 Error?

[sabzilla]

Hi all,

I have a vMA 5.0.0.0 installed with PCNS running on it... I have looked around and saw the post about VMtools but I haven't touched VMtools on this app. When I try to use the webportal to update the appliance, it errors out and when I check the logs, the error is:

17/04/2012 16:39:10 3188 Download:UA_Network.cpp:356 (update) [INFO] Downloading file. URL: http://vapp-updates.vmware.com/vai-catalog/valm/vmw/449bf27f-70b9-476e-af17-fc4369637c25/5.0.0.0.lat...

17/04/2012 16:39:11 3188 Download:UA_Network.cpp:526 (update) [ERROR] CURL error: The requested URL returned error: 403

17/04/2012 16:39:11 3188 DownloadPackageSet:UA_DownloadManager.cpp:64 (update) [ERROR] 0x7f06fd4b5b78

17/04/2012 16:39:11 3188 SetUpdateErrorInfo:UpdateAgentInterface.cpp:634 (update) [ERROR] Setting job error information. jobid=24, errorCode=9, errorString=Error during package download.  Please try again.

17/04/2012 16:39:11 3188 setErrorInfo:JobResource.cpp:388 (update) [ERROR] Job <24> failed. Error code:9Error message: Error during package download.  Please try again.

Not sure what my next action is other than re-deploying 😕

[peetz · Accepted solution]

http error 403 means "Forbidden". Are you using a proxy server to connect to the internet that might forbid access because of IP restrictions or wrong/missing proxy account information?

Are you able to download the requested file manually using curl?

- Andreas

[sabzilla]

No proxy but when trying cUrl it made me think that our firewall might be blocking rpm's.. low and behold there it was. Sigh, when in doubt... Thanks, Andreas