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Lapsap201110141
Enthusiast
Enthusiast

"The operation is not allowed in the current state" What state??

We have vCenter 6.5 in our company.  Totally paid one, in case you ask.

Last week, I wanted to add some notes in one VM but every time I pressed "OK", I got the error message in the log saying

The operation is not allowed in the current state

I tried to find what state it was talking about but in vain.  What state?

I thought maybe because the VM was still running.  But when I tried to add notes in another running VM, that didn't make any error.

I thought maybe because the VMware tools was not up-to-date.  But when I tried to add notes in another VM having out-of-date VMware tools, that didn't make any error either!

I was running out of ideas what state it was talking about.  But that was a production server so I can't stop it right the way.  So I had to wait till 11 pm to shut it down.  At that time, I was able to change the note.  I restarted the VM and tried to change the notes and still no problem!

Anyone had come across this strange issue before?

That's really annoying and freaking!  I was afraid the VM was going to crash!

PS: I noticed something different in this VM compared to the others.  The "console" thumbnail is broken (cf image below)

broken-consol-icon.png

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2 Replies
sk84
Expert
Expert

"State" normally means the power state of a virtual machine. The message also appears if you try to shutdown a VM twice in quick succession, e.g. if the OS shutdown takes too long.

Since the console window is also displayed as a broken icon, I would assume that there is a problem with the VMware tools. Maybe these are outdated or is there a problem with the vmware tools service inside the virtual machine?

--- Regards, Sebastian VCP6.5-DCV // VCP7-CMA // vSAN 2017 Specialist Please mark this answer as 'helpful' or 'correct' if you think your question has been answered correctly.
Lapsap201110141
Enthusiast
Enthusiast

Thanks for your reply.

That is REALLY REALLY weird!

I didn't touch the power button once I switched it on (because it is a production server).

Hence leaving VMware tools as the only possibility but that is also weird.  Other VM having the same VMware tools version didn't (and still don't) have such issue.

IP address of the VM was shown on vCenter, therefore, I didn't think of looking at "vmware tools" service.  My carelessness...

I would just cross my fingers and pray it won't happen again!

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