hzohaib1986
Contributor
Contributor

Server shuts down during ESXi 6.7.0 installation

Hi all

I am trying to install the HPE custom ISO image for VMware ESxi 6.7.0 U3 on TWO brand new DL360 Gen10 servers. The servers are in the HCL and we have installed ESXi 6.7.0 before on servers of these make and model without a problem. 

On these two servers, the installation reaches 31% and then the server just shuts down. I have also tried doing the install with VMWare's own image and in that case, it reaches 65% and it shuts down.

Anybody has any ideas?

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3 Replies
asajm
Expert
Expert

Hi @hzohaib1986 

Have you any error screen just servers are shutting down?

Have you checked VMware Compatibility Guide ?

If you think your queries have been answered
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ASAJM
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hzohaib1986
Contributor
Contributor

Hi Asajm

Yes, the servers are compatible - we have same make and model of the servers running the same version of ESXi without any issues. There are no error messages at all, even in the F12 view while installing the ESXi. 

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e_espinel
Commander
Commander

hello.
Check all firmware levels, it is always advisable to update them.

 

Enrique Espinel
Senior Technical Support IBM, Lenovo and VMware vSphere.
VMware VSP-SV, VTSP-SV, VTSP-HCI
VMware VTSP 4, VTSP 5.
Please mark my comment as the Correct Answer/Kudos if this solution resolved your problem Thank you.
Пожалуйста, отметьте мой комментарий как "Правильный ответ/Кудос", если это решение решило вашу проблему. Спасибо.
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