VMware Cloud Community
hzohaib1986
Contributor
Contributor

Server shuts down during ESXi 6.7.0 installation

Hi all

I am trying to install the HPE custom ISO image for VMware ESxi 6.7.0 U3 on TWO brand new DL360 Gen10 servers. The servers are in the HCL and we have installed ESXi 6.7.0 before on servers of these make and model without a problem. 

On these two servers, the installation reaches 31% and then the server just shuts down. I have also tried doing the install with VMWare's own image and in that case, it reaches 65% and it shuts down.

Anybody has any ideas?

0 Kudos
3 Replies
asajm
Expert
Expert

Hi @hzohaib1986 

Have you any error screen just servers are shutting down?

Have you checked VMware Compatibility Guide ?

If you think your queries have been answered
Marking this response as "Solution " or "Kudo"
ASAJM
0 Kudos
hzohaib1986
Contributor
Contributor

Hi Asajm

Yes, the servers are compatible - we have same make and model of the servers running the same version of ESXi without any issues. There are no error messages at all, even in the F12 view while installing the ESXi. 

0 Kudos
e_espinel
Virtuoso
Virtuoso

hello.
Check all firmware levels, it is always advisable to update them.

 

Enrique Espinel
Senior Technical Support on IBM, Lenovo, Veeam Backup and VMware vSphere.
VSP-SV, VTSP-SV, VTSP-HCI, VTSP
Please mark my comment as Correct Answer or assign Kudos if my answer was helpful to you, Thank you.
Пожалуйста, отметьте мой комментарий как Правильный ответ или поставьте Кудо, если мой ответ был вам полезен, Спасибо.
0 Kudos