Problem when try to migrate the phisical machine to virtual machine

[epinanab]

Hello conmunity vmware!

I have a problem then try to converter an Acronis Backup to virtual machine. I recive this message:

"An error occurred while opening a virtual disk. Verify that the converter server and the running source machines have a network access to the source and destination ESX/ESXi hosts"

I try to dissable SSL in vmware converter, according to says in the following thread:

An error occurred while opening a virtual disk. Verify that the converter server and the running sou...

But the problem still here....

My ESXi Host and vcenter are in version 6.5, and I use the Converter v5.5 (because support migrating from acronis backups) and the last one only support a running machine..

I Attached the log... please help!

[a_p_]

Which version of Acronis was used to create the backups?

VMware Converter only supports rather old versions.

from the Release Notes:

Acronis True Image Echo 9.1 and 9.5, and Acronis True Image Home 10 and 11 (.tib)

You may be better off, booting a VM from an Acronis recovery media, and restore the image this way.

André

[epinanab]

Hello André,

Many thanks for your answer!

I use: Acronis True Image Echo Server with universal restore builds 8.076, (.tib). When use these backups file for convert VM machines where to destination it's "vmware player or workstation" works fine, but the problem it's when try to convert to infraestructure destination...

Any way, I will try to convert as your proponsal (with universal restore).

Many Thanks!