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moomooNL
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I can't download the ESXI ISO from the VMware website

I get the following error message when I try to download VMware vSphere Hypervisor 7.0

Download Packages

Unable to process your request. Please try again later.

1 Solution

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e_espinel
Virtuoso
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Hello.
try again now.
I logged in today and downloads are now enabled.

e_espinel_0-1671118775130.png

 

 

Enrique Espinel
Senior Technical Support on IBM, Lenovo, Veeam Backup and VMware vSphere.
VSP-SV, VTSP-SV, VTSP-HCI, VTSP
Please mark my comment as Correct Answer or assign Kudos if my answer was helpful to you, Thank you.
Пожалуйста, отметьте мой комментарий как Правильный ответ или поставьте Кудо, если мой ответ был вам полезен, Спасибо.

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10 Replies
maksym007
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From time to time - there are some issues with download options

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e_espinel
Virtuoso
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Hello.
Try this link
https://customerconnect.vmware.com/en/evalcenter?p=free-esxi7

You must have a user and password in VMware and also register to get the free license and download the software.

Some browsers present problems with VMware web sites and with some GUIs of the internal management devices and software (such as VMware web client).

 

Enrique Espinel
Senior Technical Support on IBM, Lenovo, Veeam Backup and VMware vSphere.
VSP-SV, VTSP-SV, VTSP-HCI, VTSP
Please mark my comment as Correct Answer or assign Kudos if my answer was helpful to you, Thank you.
Пожалуйста, отметьте мой комментарий как Правильный ответ или поставьте Кудо, если мой ответ был вам полезен, Спасибо.
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moomooNL
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Hello Enrique Espinel,

I tried the following:

- Created 3 different accounts.

- Tried different web browsers (Chrome, Safari and Edge).

- Tried incognito-mode within the browsers

- Tried 2 different laptops and tried on mobile

Unfortunately, this has all been unsuccessful.

In this comment I have attached a screenshot of the error message

By the way, someone else also created a topic for this:

ESXI 8 vSphere Free - I have the license codes, bu... - VMware Technology Network VMTN

e_espinel
Virtuoso
Virtuoso
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Hello.
You are correct. At this moment, I have accessed the links of versions 7 and 8 (free) and I have the same detail.

We will have to be patient and wait some time to access the links again.
In previous weeks there was a problem with the generation of licenses both paid and free licenses, which caused delays. But it is already solved.
I suggest you to save the free licenses you have obtained so far.

Another way is if your server is of some brand like HPE, DELL, Lenovo or others, then you could get access to download the custom image from the manufacturer and after installing it you can apply the license.

https://customerconnect.vmware.com/downloads/details?downloadGroup=ESXI70U3G&productId=974&rPId=9796...

the manufacturer's custom image is the VMware iso image plus the manufacturer's own drivers.

 

 

Enrique Espinel
Senior Technical Support on IBM, Lenovo, Veeam Backup and VMware vSphere.
VSP-SV, VTSP-SV, VTSP-HCI, VTSP
Please mark my comment as Correct Answer or assign Kudos if my answer was helpful to you, Thank you.
Пожалуйста, отметьте мой комментарий как Правильный ответ или поставьте Кудо, если мой ответ был вам полезен, Спасибо.
HomeLaby2k
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can i et the same for esxi 8? I have a dell server

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IRIX201110141
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At least DellEMC have redirected their Custom ISO downloads from their own support site to  vmware.com. This is since ESXi 6.7.

Regards,
Joerg

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e_espinel
Virtuoso
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Hello.
Today is already solved the access to the downloads.

 

e_espinel_0-1671030530749.png

 

 

Enrique Espinel
Senior Technical Support on IBM, Lenovo, Veeam Backup and VMware vSphere.
VSP-SV, VTSP-SV, VTSP-HCI, VTSP
Please mark my comment as Correct Answer or assign Kudos if my answer was helpful to you, Thank you.
Пожалуйста, отметьте мой комментарий как Правильный ответ или поставьте Кудо, если мой ответ был вам полезен, Спасибо.
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HomeLaby2k
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its still broken for me

 

Download Packages

 
 

Unable to process your request. Please try again later.

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RP_Taylor
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I have the ESXi 8 free license, but I get the message "Unable to process your request. Please try again later." under the Download Packages section.  Is there any idea as to when this issue will be resolved for ESXi 8?

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e_espinel
Virtuoso
Virtuoso
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Hello.
try again now.
I logged in today and downloads are now enabled.

e_espinel_0-1671118775130.png

 

 

Enrique Espinel
Senior Technical Support on IBM, Lenovo, Veeam Backup and VMware vSphere.
VSP-SV, VTSP-SV, VTSP-HCI, VTSP
Please mark my comment as Correct Answer or assign Kudos if my answer was helpful to you, Thank you.
Пожалуйста, отметьте мой комментарий как Правильный ответ или поставьте Кудо, если мой ответ был вам полезен, Спасибо.
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