ikhan11
Contributor
Contributor

Big Data Extension Serengeti Server setup Error : Failed to Retrieve VC Properties.

Hello,

I installed the Vsphere Big Data Extension 2.0.0.951. i connected the vcenter server with serengeti server, configured big data cluster

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But when i logged in to management server i am getting following initialization status Error.

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i checked the VC FQDN and ips are correct.

I unregistered and register big data extension but still this error exist

what could be the issue and how can i resolve it?

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9 Replies
jessehuvmw
Enthusiast
Enthusiast

Hi,  could you upload the log files /opt/serengeti/logs/*.log on BDE server for us to debug ?  BTW,  you can also try the new BDE 2.1 which was released on 14 Oct 2014 and provides some interesting features and also important bug fixes. BDE 2.1 doc and installation files can be found on VMware vSphere Big Data Extensions Documentation

Cheers, Jesse Hu
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selinacui
Contributor
Contributor

Can you check this properties file  /opt/serengeti/conf/vc.properties in management-server?

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ikhan11
Contributor
Contributor

on the vsphere big data extension management server its shows initialization status success but i when i look the cluster i am getting following error.

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ikhan11
Contributor
Contributor

can you please provide me your email so that i can send you the logs.

Thanks

Izhar

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ikhan11
Contributor
Contributor

Thanks Selinacui,

what i am looking in the file exactly? 

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jessehuvmw
Enthusiast
Enthusiast

Please send your logs to huh@vmware.com.  Thanks!

Cheers, Jesse Hu
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ikhan11
Contributor
Contributor

sent you the logs. please check and let me know.

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jessehuvmw
Enthusiast
Enthusiast

I didn't received your email. Maybe it's blocked by company firewall.  Could you send to my personal email  huhui14 <at> gmail.com ?

Cheers, Jesse Hu
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ikhan11
Contributor
Contributor

please check your email and let me know if you get logs

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