thomas1147
Contributor
Contributor

vco service did not start anymore (8.6.0)

Hi all,

we are using vRealize Orchestrator version 8.6.0 and had changed the DNS Alias with "vracli load-balancer set <DNSNAME>".

After this, the deployment was not successful anymore, vco is in status Stopped in " vracli service status --ignore-cache".

We have tried to set the DNS Name to the original name, but this did not help.

In /services-logs/prelude/vco-app/file-logs/vco-server-app.log we see some errors, starting with "javax.net.ssl.SSLHandshakeException: No trusted certificate found." I've attached the logfile.

We have tried the following, but it did not help.

  • vracli certificate ingress --generate auto --set stdin
  • vracli vro reset-auth

Has someone an idea how we can fix this issue?

 

 

Best Regards

Thomas

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2 Replies
thomas1147
Contributor
Contributor

Hi,

after some more investigation we are sure that a certificate change on the vCenter has caused the issue. The error message indicates that it is related to SSo - we use vSphere/vCenter Authentication.

But vracli vro reset-auth does not help here, has someone a better idea how we can get rid of the SSo configuration so that the deployment is successfull?

021-11-17T14:51:13.476Z WARN vco [host='vco-app-7944f79cd4-xgwdz' thread='localhost-startStop-1' user='' org='' trace=''] {} com.vm
ware.o11n.integration.cafe.services.ComponentManagerLookupService - Could not get Sso Endpoint information through service call. Fall back to local settings.
com.vmware.o11n.cis.CisException: com.vmware.o11n.cis.CisException: com.vmware.o11n.cis.CisException: javax.net.ssl.SSLHandshakeException: No trusted certificate found

Best Regards

Thomas

 

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thomas1147
Contributor
Contributor

Hi all,

we have fixed the issue.

vmware has documented how we can change the certificates for vCenter, and after this the vco service started again:

https://docs.vmware.com/en/vRealize-Orchestrator/8.3/com.vmware.vrealize.orchestrator-install-config...

Best Regards

Thomas

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