unable to refresh request form from the server

[orian]

Hi

I try to create a new blueprint with custom properties.

Hostname

Location

sql

operating system

The field of the operating system should present me all  templates according to previous filed.

Unfortunately, nothing is presents. instead I receive the following error: unable to refresh request form from the server

localtion:

sql:

operating system:

The action which query for templates - When I run it as a workflow it returns all the templates

[orian]

any idea?

[RebeccaW]

This is really old but I was having the same issue in vRA 7.3 and others may be having the same challenge.

I also had two inputs for my action which at first with both boolean. I changed one to string and the same issue. I changed the other to string as well and now with no boolean inputs it works as expected.

[draymond10]

Having same issues on 7.4...My vRO Action doesn't have any inputs.  It's a simple script that returns Array/string

Unable to refresh request form from the server

[draymond10]

Some additional info...tailing the catalina.out log on vRA Appliance shows some certificate issue.  I generated self-signing certs for this LAB environment; should work right?  I reconfigured the EXTERNAL vRO configuration to accept the cert again; still no bueno. This only happens when I have a vRO Action being called for an external value on a custom property on the Request form.  Any ideas? 

AND.... it only ERRORS out with the 7.4 Custom Form DeActivated.  The custom form Activated returns values in the dropdown successfully.

UTC:2018-06-05 12:52:11,049 Local:2018-06-05 12:52:11,049] vcac: [component="cafe:o11n-gateway" priority="WARN" thread="tomcat-http--38" tenant="it" context="H2Ax4JCV" parent="clzQj8sT" token="7f4p9yXc"] com.vmware.vcac.o11n.gateway.vco.CafeVcoSessionImpl.doExecute:374 - Error making request to vCO. Reason: I/O error on POST request for "https://vroFQDN:8281/vco/api/actions/com.cdillc.vra/getSimpleValuesForDropdown/executions/": java.security.cert.CertificateException: Untrusted certificate chain.; nested exception is javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: Untrusted certificate chain.

[UTC:2018-06-05 12:52:11,054 Local:2018-06-05 12:52:11,054] vcac: [component="cafe:o11n-gateway" priority="ERROR" thread="tomcat-http--38" tenant="it" context="H2Ax4JCV" parent="clzQj8sT" token="7f4p9yXc"] com.vmware.vcac.platform.service.rest.resolver.ApplicationExceptionHandler.handleUnexpectedException:874 - I/O error on POST request for "https://vroFQDN:8281/vco/api/actions/com.cdillc.vra/getSimpleValuesForDropdown/executions/": java.security.cert.CertificateException: Untrusted certificate chain.; nested exception is javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: Untrusted certificate chain.

org.springframework.web.client.ResourceAccessException: I/O error on POST request for "https://vroFQDN:8281/vco/api/actions/com.cdillc.vra/getSimpleValuesForDropdown/executions/": java.security.cert.CertificateException: Untrusted certificate chain.; nested exception is javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: Untrusted certificate chain.

at org.springframework.web.client.RestTemplate.doExecute(RestTemplate.java:673) ~[spring-web-4.3.13.RELEASE.jar:4.3.13.RELEASE]

at com.vmware.vcac.o11n.gateway.vco.CafeVcoSessionImpl$2.doExecute(CafeVcoSessionImpl.java:349) ~[classes/:?]

at org.springframework.web.client.RestTemplate.execute(RestTemplate.java:620) ~[spring-web-4.3.13.RELEASE.jar:4.3.13.RELEASE]

at org.springframework.web.client.RestTemplate.postForEntity(RestTemplate.java:414) ~[spring-web-4.3.13.RELEASE.jar:4.3.13.RELEASE]