Kedar_D
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Unable to install PE agent on windows machine using vRealize Orchestrator

I am trying to use vRealize Orchestrator to install PE agent on windows machine, however i am unable to do so. It results in "Failed to install Puppet agent. error=MSIEXEC exit code 1619."

I have tried providing a .msi file path on local computer also, however still doesn't work.

When i checked the powershell install script it is truing to use, i found out that its not detecting puppet version as puppet enterprise.

I am using puppet-enterprise-2015.3.1-el-6-x86_64.tar.gz installer.

Below is the output of the error log while it is trying to execute the install operation.

[2016-02-01 14:51:25.100] [I] PowerShell host 'temp-puppet-10.1.1.100-843a142d-520d-4a2d-910e-2ac4f3508933' added successfuly. [2016-02-01 14:51:38.159] [I] Output: puppetEnterprise: False puppetVersion: 4.3.1 puppetRepoBaseUrl: Installer URL: https://downloads.puppetlabs.com/wind...

MSI installation log file (last 100 lines): === Verbose logging started: 2/1/2016 1:21:26 Build type: SHIP UNICODE 5.00.7 600.00 Calling process: C:\Windows\system32\msiexec.exe === MSI (c) (68:24) [01:21:26:672]: Resetting cached policy values MSI (c) (68:24) [01:21:26:672]: Machine policy value 'Debug' is 0 MSI (c) (68:24) [01:21:26:672]: * RunEngine: *Product: https://downloads.puppetlabs.com/wind... .1.msi * Action: * CommandLine: **MSI (c) (68:24) [01:21:26:672]: Client-side and UI is none or basic: Running en tire install on the server. MSI (c) (68:24) [01:21:26:672]: Grabbed execution mutex. MSI (c) (68:24) [01:21:26:688]: Cloaking enabled. MSI (c) (68:24) [01:21:26:688]: Attempting to enable all disabled privileges be fore calling Install on Server MSI (c) (68:24) [01:21:26:688]: Incrementing counter to disable shutdown. Count er after increment: 0 MSI (s) (48:C0) [01:21:26:688]: Running installation inside multi-package trans action https://downloads.puppetlabs.com/wind... MSI (s) (48:C0) [01:21:26:688]: Grabbed execution mutex. MSI (s) (48:5C) [01:21:26:688]: Resetting cached policy values MSI (s) (48:5C) [01:21:26:688]: Machine policy value 'Debug' is 0 MSI (s) (48:5C) [01:21:26:688]: * RunEngine: *Product: https://downloads.puppetlabs.com/wind... .1.msi * Action: * CommandLine: **MSI (s) (48:5C) [01:21:26:688]: File path is a URL. Downloading file. . . MSI (s) (48:5C) [01:21:26:688]: Msi WinHttp: Performing auto proxy detection MSI (s) (48:5C) [01:21:29:309]: MSI WinHttp: Proxy Settings Proxy: (none) | Byp ass: (none) | AccessType: 0 MSI (s) (48:5C) [01:21:37:452]: Download of URL resource https://downloads.pupp etlabs.com/windows/puppet-4.3.1.msi failed with last error 2 MSI (s) (48:5C) [01:21:37:452]: MainEngineThread is returning 2 MSI (s) (48:C0) [01:21:37:452]: User policy value 'DisableRollback' is 0 MSI (s) (48:C0) [01:21:37:452]: Machine policy value 'DisableRollback' is 0 MSI (s) (48:C0) [01:21:37:452]: Incrementing counter to disable shutdown. Count er after increment: 0 MSI (s) (48:C0) [01:21:37:452]: Note: 1: 1402 2: HKEYLOCALMACHINE\Software\Mi crosoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 MSI (s) (48:C0) [01:21:37:452]: Note: 1: 1402 2: HKEYLOCALMACHINE\Software\Mi crosoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 MSI (s) (48:C0) [01:21:37:452]: Note: 1: 1402 2: HKEYLOCALMACHINE\Software\Mi crosoft\Windows\CurrentVersion\Installer\InProgress 3: 2 MSI (s) (48:C0) [01:21:37:452]: Note: 1: 1402 2: HKEYLOCALMACHINE\Software\Mi crosoft\Windows\CurrentVersion\Installer\InProgress 3: 2 MSI (s) (48:C0) [01:21:37:452]: Decrementing counter to disable shutdown. If co unter >= 0, shutdown will be denied. Counter after decrement: -1 MSI (s) (48:C0) [01:21:37:452]: Restoring environment variables MSI (c) (68:24) [01:21:37:452]: Decrementing counter to disable shutdown. If co unter >= 0, shutdown will be denied. Counter after decrement: -1 MSI (c) (68:24) [01:21:37:452]: MainEngineThread is returning 2 === Verbose logging stopped: 2/1/2016 1:21:37 ===

==={{ ERROR BEGIN }}=== Failed to install Puppet agent. error=MSIEXEC exit code 1619. ==={{ ERROR END }}===

[2016-02-01 14:51:38.164] [E] Failed to install Puppet agent. error=MSIEXEC exit code 1619. [2016-02-01 14:51:38.214] [I] PowerShellHost object removed: temp-puppet-10.1.1.100-843a142d-520d-4a2d-910e-2ac4f3508933

------------------------------------------------------------ If you find this or any other answer useful please mark the answer as correct or helpful. Kedar http://virtualtechknow.wordpress.com/ ------------------------------------------------------------
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