Orchestrator (standalone) can't access vCenter:443/SDK

[kgottleib]

I have Orchestrator 95% configured, have GREEN indicators on every configuration option except "Startup Options" and "vCenter 4.1" configuration areas.  I found a good KB pertaining to Orchestrator logs, but the majority of logs listed in the KB aren't present on the orchestrator server, and I find that very strange \ disturbing.  The vco-configuration.log has the following warnings \ errors (I changed the vCenter server name to vCenter):

WARN  [DLFFileFactory] Cannot find C:/Windows/system32/config/systemprofile/AppData/Local/Temp//dars/o11nplugin-jakartacommonsnet.dar/resources/licenses

WARN  [DLFFileFactory] Cannot find C:/Windows/system32/config/systemprofile/AppData/Local/Temp//dars/o11nplugin-mail.dar/resources/licenses

WARN  [DLFFileFactory] Cannot find C:/Windows/system32/config/systemprofile/AppData/Local/Temp//dars/o11nplugin-weboperator.dar/resources/licenses

WARN  [DLFFileFactory] Cannot find C:/Windows/system32/config/systemprofile/AppData/Local/Temp//dars/o11nplugin-ssh.dar/resources/licenses

WARN  [DLFFileFactory] Cannot find C:/Windows/system32/config/systemprofile/AppData/Local/Temp//dars/o11nplugin-library.dar/resources/licenses

WARN  [DLFFileFactory] Cannot find C:/Windows/system32/config/systemprofile/AppData/Local/Temp//dars/o11nplugin-jdbc.dar/resources/licenses

WARN  [DLFFileFactory] Cannot find C:/Windows/system32/config/systemprofile/AppData/Local/Temp//dars/o11nplugin-enums.dar/resources/licenses

WARN  [DLFFileFactory] Cannot find C:/Windows/system32/config/systemprofile/AppData/Local/Temp//dars/o11nplugin-xml.dar/resources/licenses

WARN  [DLFFileFactory] Cannot find C:/Windows/system32/config/systemprofile/AppData/Local/Temp//dars/o11nplugin-vsphere41.dar/resources/licenses

INFO   | jvm 2    | 2011/03/11 10:12:56 | 2011-03-11 10:12:56.028-0500 INFO  [BaseAction] Plug-in 'Net' has no configuration interface

INFO   | jvm 2    | 2011/03/11 10:12:56 | 2011-03-11 10:12:56.028-0500 INFO  [BaseAction] Plug-in 'Enums' has no configuration interface

INFO   | jvm 2    | 2011/03/11 10:12:56 | 2011-03-11 10:12:56.028-0500 INFO  [BaseAction] Plug-in 'Library' has no configuration interface

INFO   | jvm 2    | 2011/03/11 10:12:56 | 2011-03-11 10:12:56.028-0500 INFO  [BaseAction] Plug-in 'WebOperator' has no configuration interface

INFO   | jvm 2    | 2011/03/11 10:12:56 | 2011-03-11 10:12:56.028-0500 INFO  [BaseAction] Plug-in 'Database' has no configuration interface

INFO   | jvm 2    | 2011/03/11 10:12:56 | 2011-03-11 10:12:56.028-0500 INFO  [BaseAction] Plug-in 'XML' has no configuration interface

INFO   | jvm 2    | 2011/03/11 10:12:56 | 2011-03-11 10:12:56.888-0500 INFO  [BaseAction] Plug-in 'Net' has no configuration interface

INFO   | jvm 2    | 2011/03/11 10:12:56 | 2011-03-11 10:12:56.888-0500 INFO  [BaseAction] Plug-in 'Enums' has no configuration interface

INFO   | jvm 2    | 2011/03/11 10:12:56 | 2011-03-11 10:12:56.903-0500 INFO  [BaseAction] Plug-in 'Library' has no configuration interface

INFO   | jvm 2    | 2011/03/11 10:12:56 | 2011-03-11 10:12:56.903-0500 INFO  [BaseAction] Plug-in 'WebOperator' has no configuration interface

INFO   | jvm 2    | 2011/03/11 10:12:56 | 2011-03-11 10:12:56.903-0500 INFO  [BaseAction] Plug-in 'Database' has no configuration interface

INFO   | jvm 2    | 2011/03/11 10:12:56 | 2011-03-11 10:12:56.903-0500 INFO  [BaseAction] Plug-in 'XML' has no configuration interface

INFO   | jvm 2    | 2011/03/11 10:12:57 | 2011-03-11 10:12:57.341-0500 INFO  [Config_Network] Testing the ports

INFO   | jvm 2    | 2011/03/11 10:12:57 | 2011-03-11 10:12:57.481-0500 INFO  [LdapFactory] Set 'com.sun.jndi.ldap.connect.pool.timeout' system property to 300000 ms

INFO   | jvm 2    | 2011/03/11 10:12:57 | 2011-03-11 10:12:57.481-0500 INFO  [LdapFactory] Set 'com.sun.jndi.ldap.connect.pool.maxsize' system property to 20

INFO   | jvm 2    | 2011/03/11 10:12:57 | 2011-03-11 10:12:57.685-0500 WARN  [JavaUtils] Unable to find required classes (javax.activation.DataHandler and javax.mail.internet.MimeMultipart). Attachment support is disabled.

INFO   | jvm 2    | 2011/03/11 10:12:57 | 2011-03-11 10:12:57.825-0500 ERROR [ConnectionTester] checkConnection()  Axis fault (0)null

INFO   | jvm 2    | 2011/03/11 10:12:57 | 2011-03-11 10:12:57.825-0500 WARN  [ConnectionTester] checkConnection() [adm_user@http://vCetner:443/sdk] --> Error connecting to: http://vCenter:443/sdk

INFO   | jvm 2    | 2011/03/11 10:13:05 | 2011-03-11 10:13:05.060-0500 INFO  [BaseAction] Plug-in 'Net' has no configuration interface

INFO   | jvm 2    | 2011/03/11 10:13:05 | 2011-03-11 10:13:05.060-0500 INFO  [BaseAction] Plug-in 'Enums' has no configuration interface

INFO   | jvm 2    | 2011/03/11 10:13:05 | 2011-03-11 10:13:05.060-0500 INFO  [BaseAction] Plug-in 'Library' has no configuration interface

INFO   | jvm 2    | 2011/03/11 10:13:05 | 2011-03-11 10:13:05.060-0500 INFO  [BaseAction] Plug-in 'WebOperator' has no configuration interface

INFO   | jvm 2    | 2011/03/11 10:13:05 | 2011-03-11 10:13:05.060-0500 INFO  [BaseAction] Plug-in 'Database' has no configuration interface

INFO   | jvm 2    | 2011/03/11 10:13:05 | 2011-03-11 10:13:05.075-0500 INFO  [BaseAction] Plug-in 'XML' has no configuration interface

INFO   | jvm 2    | 2011/03/11 10:13:05 | 2011-03-11 10:13:05.153-0500 INFO  [Config_Network] Testing the ports

INFO   | jvm 2    | 2011/03/11 10:13:05 | 2011-03-11 10:13:05.169-0500 ERROR [ConnectionTester] checkConnection()  Axis fault (0)null

INFO   | jvm 2    | 2011/03/11 10:13:05 | 2011-03-11 10:13:05.169-0500 WARN  [ConnectionTester] checkConnection() [adm_user@http://vCetner:443/sdk] --> Error connecting to: http://vCenter:443/sdk

Also, there are warnings about the wrapper.dll

WARNING - Unable to load the Wrapper's native library 'wrapper.dll'.

INFO   | jvm 2    | 2011/03/11 10:12:40 |           The file is located on the path at the following location but

INFO   | jvm 2    | 2011/03/11 10:12:40 |           could not be loaded:

INFO   | jvm 2    | 2011/03/11 10:12:40 |             C:\Program Files\VMware\Orchestrator\configuration\jetty\lib\win32\wrapper.dll

INFO   | jvm 2    | 2011/03/11 10:12:40 |           Please verify that the file is readable by the current user

INFO   | jvm 2    | 2011/03/11 10:12:40 |           and that the file has not been corrupted in any way.

INFO   | jvm 2    | 2011/03/11 10:12:40 |           One common cause of this problem is running a 32-bit version

INFO   | jvm 2    | 2011/03/11 10:12:40 |           of the Wrapper with a 64-bit version of Java, or vica versa.

INFO   | jvm 2    | 2011/03/11 10:12:40 |           This is a 64-bit JVM.

INFO   | jvm 2    | 2011/03/11 10:12:40 |           Reported cause:

INFO   | jvm 2    | 2011/03/11 10:12:40 |             C:\Program Files\VMware\Orchestrator\configuration\jetty\lib\win32\wrapper.dll: Can't load IA 32-bit .dll on a AMD 64-bit platform

INFO   | jvm 2    | 2011/03/11 10:12:40 |           System signals will not be handled correctly.

I would like to understand if these errors are contributing to the failure for my Orchestrator service to connect to vCenter:443/SDK

Also, I know very little about the SDK - I just started working at this org an have never installed the SDK before, so I don't even know whether or not it shows up in ADD REMOVE PROGRAMS on the windows w2008 server?  Should it be there?  if yes, then this could be the problem, might not even be installed on the vCenter server.. can't say for sure because I don't know how to determine this.

Any help on this anyone could offer would be great!   Thanks in advance!

[admin]

Hi,

please check the name of the vCenter Server, looks like there is a failure in the writing (vCetner). Also you can try to add the host again an import the SSL certificate (very important) again.

best regards

Christian