We have migrated VRO workflows from 6.3 TO 7.3. In 6.3 user submits the request through AdvanceServices(ASD) and then the workflow backing ASD submits the request to VRA blueprint. IN 7.3 VRO/VRA, requestCatalogItem throws the following exception.
item: 'XXXXX - Windows XXXX/item7', state: 'failed', business state: 'null', exception: 'TypeError: Cannot find function getName in object notfound. (Dynamic Script Module name : requestCatalogItem#52998)'
workflow: XXXXX - Windows XXXX' (a6308c1SD5-WER3-4ff1-bdd0-2be0cac61dad)
Any help appreciated.
it appears to me that some of you dependent action have function "getName " which is not migrated. I would suggest to run individual Sync between old to new vRO modules and make sure you bring all missed action.
It should resolve your issue.