CalmCloud
Enthusiast
Enthusiast

Migrated VRO 6.3 TO 7.3 requestCatlogItem throws error

Hi

We have migrated VRO workflows from 6.3 TO 7.3. In 6.3 user submits the request through AdvanceServices(ASD) and then the workflow backing ASD submits the request to VRA blueprint. IN 7.3 VRO/VRA, requestCatalogItem throws the following exception.

item: 'XXXXX - Windows XXXX/item7', state: 'failed', business state: 'null', exception: 'TypeError: Cannot find function getName in object notfound. (Dynamic Script Module name : requestCatalogItem#52998)'

workflow: XXXXX - Windows XXXX' (a6308c1SD5-WER3-4ff1-bdd0-2be0cac61dad)

Any help appreciated.

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2 Replies
daphnissov
Immortal
Immortal

We'd need to see your workflow you're using to wrap the request. Some component isn't being found so no telling what that could be.

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VirExprt
Expert
Expert

it appears to me that some of you dependent action have function "getName " which is not migrated. I would suggest to run individual Sync between old to new vRO modules and make sure you bring all missed action.

 

It should resolve your issue.

Regards, MG
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