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BMC REMEDYFORCE REST API

Has anyone done BMC REMEDYFORCE REST API integration with VMware vRealize Orchestrator ?

If you have done any other tool REST API Intergration with vRO kindly suggest the steps...

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iiliev
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I'm not aware of vRO plug-in for Remedyforce.

But looking at their REST API documentation at https://docs.bmc.com/docs/remedyforce/201801/en/remedyforce-rest-api-765452676.html it looks pretty straightforward to consume the API - you'll need to obtain a Salesforce Session ID by using the Salesforce SOAP API, and then call Remedyforce REST API passing the obtained session ID as a bearer OAuth2 token. You should be able to make all these calls using the generic vRO SOAP and HTTP-REST plug-ins.

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iiliev
VMware Employee
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I'm not aware of vRO plug-in for Remedyforce.

But looking at their REST API documentation at https://docs.bmc.com/docs/remedyforce/201801/en/remedyforce-rest-api-765452676.html it looks pretty straightforward to consume the API - you'll need to obtain a Salesforce Session ID by using the Salesforce SOAP API, and then call Remedyforce REST API passing the obtained session ID as a bearer OAuth2 token. You should be able to make all these calls using the generic vRO SOAP and HTTP-REST plug-ins.

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