AMQP subscription policy error

[rkrichevskiy]

Has anyone seen this type of error? We are getting this on amqp policy subscriptions (inconsistently). The function or action that this error complains about does exist in the system. Usually after policies are restarted the issue goes away but I fear this may become a bigger problem. vRO 7.2.1.5097044.

Error in (no infos#8) TypeError: Cannot find function getCustomProperty in object Module:com.vmware.library.customProperties.

Digging for additional info in the logs, this occurs at the same time:

[PolicyEventExecutor-1] WARN  {} [ActionModule] Module 'com.vmware.library.customProperties' not found in the system

[PolicyEventExecutor-1] WARN  {} [ActionModule] Session not initialized, or model factory not found !

[PolicyEventExecutor-1] WARN  {} [ActionModule] Unable to get module (ScriptModuleCategory)

org.springframework.security.authentication.BadCredentialsException: Unable to authenticate with OAuthToken! The token is expired.

[parmarr]

See the KB article,

vRO 7.2.1 patch for resolving identified issues in version vRO 7.2.0 (2149437), apply the hotfix taking backup if the symptoms are matching.

[rkrichevskiy]

Thanks, but this patch was already applied a few months ago. Since we use amqp subscriptions extensively we ran into message filtering bug from that fix list.

This is something else though. We do have another hot fix that exposes executor threads and queues as configurable props. We are currently running it through its paces and so far have not seen this. Not sure if KB was ever released. README that came with it has it as 7.2.1.20012-6436332.