I am using vrops 6.0.2 (22.214.171.1247062) and hyperic 5.8.4 with enterprise license. I am trying to perform a manual parent child object relationship in vrops. But the relationship is disappearing after a min . Can any one guide what could be the issue
Could you provide some screenshots showing the relationships you're creating?
Also can you provide any information on the user accounts creating and viewing these relationships?
Whatever manual mapping we do, it is disappearing from the relation .The following are the examples
VM to VM mapping ( two VM's coming from vCenter adapter)
VM to Network device mapping (VM coming from vCenter adapter and network device from Hyperic adapter)
Network device to Network device mapping ( both coming from hyperic adapter)
Here are the steps ,for example
Logged in to vROPS as admin - > Administration -> Object Relationship
Under parent selection selected a network device(Network device from hyperic), under child selection selected one more network device and dragged to the parent object.
The child showed up in the child pane, when the parent object is selected. However after couple of mins, the parent doesn't show the mapped child object anymore
What could be the problem ? where can I see the log location. Please find the attached screenshots