VMware Cloud Community
MichaelRyom
Hot Shot
Hot Shot

vcloud air management pack ssl error

Hi

I have a vRops node (trying to create a demo lab), where I have installed the vcloud air management pack, set it up. It all looks okay, it says it's collecting and data is being received.

But no data is available - No VMs, no network info, etc... I looked at the collect.log and found the following error(if I test the connection - which comes out as "test ok"):

2015-11-12 20:48:20,703 ERROR [Task Processor worker thread 8]  com.vmware.vcops.adapter3.vchs.client.praxis.PraxisClientImpl.login - Exception occured while login to url https://vchs.vmware.com/api/iam/login with message: handshake alert:  unrecognized_name

javax.net.ssl.SSLProtocolException: handshake alert:  unrecognized_name

        at sun.security.ssl.ClientHandshaker.handshakeAlert(ClientHandshaker.java:1429)

        at sun.security.ssl.SSLSocketImpl.recvAlert(SSLSocketImpl.java:2016)

        at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:1125)

        at sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1375)

        at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1403)

        at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1387)

        at org.apache.http.conn.ssl.SSLConnectionSocketFactory.createLayeredSocket(SSLConnectionSocketFactory.java:394)

        at org.apache.http.conn.ssl.SSLConnectionSocketFactory.connectSocket(SSLConnectionSocketFactory.java:353)

        at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:134)

        at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:353)

        at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:380)

        at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:236)

        at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:184)

        at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:88)

        at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:110)

        at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:184)

        at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:82)

        at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:107)

        at com.vmware.vcops.adapter3.vchs.client.praxis.PraxisClientImpl.login(PraxisClientImpl.java:60)

        at com.vmware.vcops.adapter3.vchs.client.VCloudAirClient.login(VCloudAirClient.java:62)

        at com.vmware.vcops.adapter3.vchs.client.VCloudClientFactory.getVCloudClient(VCloudClientFactory.java:39)

        at com.vmware.vcops.adapter3.vchs.VCHSAdapter.onTest(VCHSAdapter.java:457)

        at com.integrien.alive.common.adapter3.AdapterBase.test(AdapterBase.java:1148)

        at com.integrien.alive.collector.Collector.testConnection(Collector.java:924)

        at com.integrien.alive.collector.CollectorTaskHandler.handleTestConnection(CollectorTaskHandler.java:205)

        at com.integrien.alive.common.communication.task.TaskTest.processTask(TaskTest.java:35)

        at com.integrien.alive.common.communication.CommunicatorWorkItem.run(CommunicatorWorkItem.java:36)

        at com.integrien.alive.common.util.ThreadPool$WorkerItem.run(ThreadPool.java:253)

        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)

        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)

        at java.lang.Thread.run(Thread.java:745)

2015-11-12 20:48:26,521 INFO  [Task Processor worker thread 8]  com.integrien.alive.collector.CommunicatorThread.sendTask - Task 'Test connection' succeeded (id: 9, cid: 1)

2015-11-12 20:48:26,522 INFO  [Task Processor worker thread 8]  com.integrien.alive.collector.CommunicatorThread.sendTask -    ->  Sending 'Test connection' response to Alive (id: 9, cid: 1) Details:

2015-11-12 20:48:26,530 INFO  [Task Processor worker thread 8]  com.integrien.alive.common.communication.CommunicatorWorkItem.run - Finished processing 'Test connection' task (id: 9, cid: 1)

Found this VMware KB: VMware vRealize Log Insight integrations fail with javax.net.ssl.SSLProtocolException: ha... KB for loginsight which seems like the same issue - Not sure if it can be implemented for vRops (or if it's comparable)

Any help ?

Blogging at https://MichaelRyom.dk
0 Kudos
1 Reply
MichaelRyom
Hot Shot
Hot Shot

By the way it vRops 6.1

Blogging at https://MichaelRyom.dk
0 Kudos