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vROPS - Application Remote Controller Telegraf service fails to start

vROPS

Version 8.0.0.14857692

Build 14857692

Application Remote Collector Appliance Version 8.0.0

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Deployed Application agent through vROPS and the "Application Remote Controller Telegraf" service fails to start. There's not a lot of info available that can help understand why it fails to start. Does anyone have any clue?

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Did you do the basic Windows troubleshooting checks? Firewall? User permissions?

Normally it's just install the agent and your good 2 go

Braindumping @ http://kablog.nl/ Tweeting @ https://twitter.com/_Kabir_Ali_
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Yes

All Windows Firewall Profiles are off.

Tried downloading and installing the agent from the vROPS UI

Tried downloading and running the install from C:\VMware\UCP\downloads\uaf-bootstrap-launcher.bat using "cmd /c uaf-bootstrap-launcher.bat > uaf_bootstrap.log 2>&1"

Tried with local administrator and domain admin accounts.

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Whats the output of

C:\VMware\UCP\ucp-telegraf\PluginErrorDetails.log

Braindumping @ http://kablog.nl/ Tweeting @ https://twitter.com/_Kabir_Ali_
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Sorry to have not responded. Apparently, it was the Carbon Black Defense Sensor that blocked the application. Once the install path was added to "ByPass" in the sensor policy, everything started to work.

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