hxman69
Contributor
Contributor

vROPS 8.5 Fails To Send Email

I am getting the following error message when testing my outbound SMTP settings.

 

2021-08-12T12:48:27,264+0000 ERROR [Sending Outbound Email message: 'Test email from vRealize Operations Manager outbound email plugin'; To: ; test@xxx.xxx] com.vmware.vcops.platform.notification.email.EmailSender.call - Failed to send email: error: '{}'
javax.mail.MessagingException: Could not connect to SMTP host: smtprelay.xxx.xx, port: 25, response: 554
at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1949) ~[mail-1.4.7.jar:1.4.7]
at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:654) ~[mail-1.4.7.jar:1.4.7]
at javax.mail.Service.connect(Service.java:295) ~[mail-1.4.7.jar:1.4.7]
at javax.mail.Service.connect(Service.java:176) ~[mail-1.4.7.jar:1.4.7]
at javax.mail.Service.connect(Service.java:125) ~[mail-1.4.7.jar:1.4.7]
at com.vmware.vcops.platform.notification.email.EmailSender$MessageSendJob.call(EmailSender.java:294) [alive_platform.jar:?]
at com.vmware.vcops.platform.notification.email.EmailSender$MessageSendJob.call(EmailSender.java:165) [alive_platform.jar:?]
at java.util.concurrent.FutureTask.run(FutureTask.java:266) [?:1.8.0_281]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) [?:1.8.0_281]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) [?:1.8.0_281]
at java.lang.Thread.run(Thread.java:748) [?:1.8.0_281]
2021-08-12T12:48:27,264+0000 ERROR [ServerConnection on port 10000 Thread 771] com.vmware.vcops.plugins.filter.StandardAlertFilterPlugin.test - Email test failed: Failed to send email

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1 Reply
Aleksandar_Vesi
Contributor
Contributor

Hi,

did you check the port connectivity to your SMTP host? Firewall rules, etc.?

cat < /dev/tcp/YourSMTPHost/25

or

openssl s_client -connect YourSMTPHost:25 -starttls smtp

 

Regards