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rupeshdnair
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vROPS 6.6 appliance not showing in VCSA 6.5 u1

Apologies if this question has already been asked. havent managed to find much info online.

I've just deployed a new vROPS 6.6 appliance and configured the vSphere solution to connect to vcsa 6.5 u1. The collection process started and I let it run for a couple of days. However, the vROPS appliance does not show in vcenter web client (Home>vROPS). I tried the steps mentioned in the KB 2145264 to unregister and reregister the vcops plugins. The strange part is the vcops plugins folder is not available in vcsa path (/etc/vmware/vsphere-client/vc-packages/vsphere-client-serenity/)

Appreciate anyone's help. Thanks in advance

2145264

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rupeshdnair
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Its a bummer. I'm being told by VMware support and I quote

The vRealize Operations Manager NGC plugin for the vSphere Web Client has been removed in vRealize Operations Manager 6.6.  please see: https://docs.vmware.com/en/vRealize-Operations-Manager/6.6/rn/vrops-66-release-notes.html

https://docs.vmware.com/en/vRealize-Operations-Manager/6.6/rn/vrops-66-release-notes.html     

So, I guess there wont be health badges on the vcenter web client going forward. Bad!

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daphnissov
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What permissions do the credentials have which you're using to connect vROps to vCenter?

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rupeshdnair
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Its using the full administrator credentials to connect to vcenter from vrops.

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daphnissov
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What happens if you manage registrations and attempt to reregister the extension from the vSphere solution? Do you get a failure message?

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rupeshdnair
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No failure messages. All test successful

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daphnissov
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Have you restarted the web client service on vCenter after registering?

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rupeshdnair
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Yes I restarted the service. I followed the KB 2145264 to the dot.

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daphnissov
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And if you enter the MOB on vCenter, do you see the extension for vROps?

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rupeshdnair
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Yes, the com.vmware.vcops plugin shows up in vcenter mob, with the IP address

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daphnissov
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Have you tried to manually remove the MOB registration and re-register from within vROps? If that still doesn't work (after you restart the web client service), I'll test it in my lab to see if I can reproduce.

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rupeshdnair
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I guess the KB talks about manually removing the plugin from the mob, and then reregistering the plugin from vrops. so, yes tried that as well. Still no luck. I just opened a ticket with vmware as well.

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rupeshdnair
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Its a bummer. I'm being told by VMware support and I quote

The vRealize Operations Manager NGC plugin for the vSphere Web Client has been removed in vRealize Operations Manager 6.6.  please see: https://docs.vmware.com/en/vRealize-Operations-Manager/6.6/rn/vrops-66-release-notes.html

https://docs.vmware.com/en/vRealize-Operations-Manager/6.6/rn/vrops-66-release-notes.html     

So, I guess there wont be health badges on the vcenter web client going forward. Bad!

daphnissov
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Good to know, but at least they put it in the release notes. It's probably a good thing since that plug-in caused problems and generally slowed down the responsiveness of the web client.

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Erossman
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thanks for the information.

I tried to get it working until I saw your post.

RIP vROps webclient plugin

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