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Anjani_Kumar
Commander
Commander
‎03-27-2015 12:05 PM

vCops Custom UI not working.

Hello all,

I am using vcops 5.8.3 with Enterprise license . its a fresh install (no upgrade).

Now issue is whenever i am trying to open https://ecvcops/vcops-custom (For creating custom Dashboard ) its not opening and falshing the attached error .

error.jpg

Note : i never created any Dashboard in this deployment yet. Admin and Default UI works fine. Only issue with the custom dashboard.

Troubleshooting i did :

1. Tried to open in a new browser.

2. Checked the vcops service status- All running

3. Checked the disk space- Enough disk space is there.

Can anyone help me out to fix this issue. if i am missing something. pleas guide

Please consider marking this answer "correct" or "helpful" if you found it useful. Anjani Kumar | VMware vExpert 2014-2015-2016 | Infrastructure Specialist Twitter : @anjaniyadav85 Website : http://www.Vmwareminds.com
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1 Reply
vSchroed
Enthusiast
Enthusiast
‎04-02-2015 08:30 AM

You might want to try a few different things.

1) restart the services: Login to the admin UI and select to restart all the services.

2) restart the services from the console. SSH into your UI VM and login as Admin (or login as root and su admin). Then run the following command:

vcops-admin restart

3) Do a repair from the console: SSH into your UI VM and login as Admin (or login as root and su admin). Then run the following command:

vcops-admin repair --ipaddress <ip of your analytics vm>

Hopefully one of those things helps solve your issue.

Jeff

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