Vrops 7 logs for failed RC install

[sxnxr]

We have deployed a new remote collector into an environment that is behind a firewall. We have been told by the firewall team that our requested ports were opened up.

I was able to run through most of the setup. The RC is visible in the admin UI but fails to add the new node.

Does anyone know the best log file to look at? I dont want to go down the GSS route if it is the firewall

[virtualg_uk]

Take a look at the casa log file.

To check that ports are definitely open, you can use this command from either the remote collector or the master (depending on which direction the traffic is supposed to go)

curl -v telnet://target ip address:desired port number