Bruticusmaximus
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Enthusiast

Unable to run tasks against VC from vRops

I've just started playing around with some of the tasks in vRops. Delete old snapshots, right size VM, etc.  The tasks fail right away with "Unable to establish VC connection. Cannot complete login due to an incorrect user name or password". 

vRops is collecting data from VC fine.  The ID we use for that is an administrator of everything.  Is there a different ID buried in there somewhere that vRops uses for tasks?  The error message isn't all that helpful.

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Bruticusmaximus
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Enthusiast

I've gotten a little further.  I removed the ID it was using from VC then, re-added it.  Now, in vRops, the task goes into a "Starting" state for about 5 minutes before it fails with the same error.  Before, it would fail within seconds.

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KabirAli82
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Hi,

Have you enabled actions and does the user have enough permissions?

 

For vROps 8.4:

https://docs.vmware.com/en/vRealize-Operations-Manager/8.4/com.vmware.vcom.config.doc/GUID-315C57B6-...

 


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Bruticusmaximus
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I managed to get this to work. There IS another ID for automated tasks buried in there in the new version.  None of the documentation mentions it. Even our Vmware TAM didn't know about it. Once I added the ID, everything worked fine. If I can find where you enter it again, I'll post a screenshot here.

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