MierzejExatech
Contributor
Contributor

Problem with removing symptom from alert.

I'm looking for answer for my questions in history, but I did't find.

The symptom removed from the alarm reappears after refreshing the page.

I want delete older symptoms, because I must create a new symptoms with new configuration.

Thank for help

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5 Replies
RickVerstegen
Expert
Expert

I am not sure if i understand your question. Do you want to remove a symptom from an existing alert?

Blog: https://rickverstegen84.wordpress.com/ Twitter: https://twitter.com/verstegenrick
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MierzejExatech
Contributor
Contributor

Yes, I want remove a symptom from an existing alert. 

I click the delete icon, but when I refresh the page, this symptom reappears.

 

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RickVerstegen
Expert
Expert

Can you provide a screenshot of the alert and how you delete the symptom from the alert? Please clear your browser cache and cookies upfront as well.

Blog: https://rickverstegen84.wordpress.com/ Twitter: https://twitter.com/verstegenrick
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MierzejExatech
Contributor
Contributor

Rick Verstegen, there is no alert, only after refreshing the page, the removed symptom reappears in the alert.

This message (on the image) show when I want delete symptom from Symptom Definitions.

Coockie is clear.

 

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RickVerstegen
Expert
Expert

I think you need to disable the specific symptom in the policy.

Blog: https://rickverstegen84.wordpress.com/ Twitter: https://twitter.com/verstegenrick
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