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Phillip_K
Contributor
Contributor
‎03-23-2016 08:33 AM

Option for Alert Notes in Reports?

We're running vROPS 6.1 and I'm trying to create a report for alerts which includes notes that have been added to the alerts. That way in a daily service review we can see if a ticket number has been added to the alert.

Does anyone know which object type to use for this? I can't seem to find it.

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2 Replies
ooajala
Enthusiast
Enthusiast
‎03-23-2016 09:54 AM

Hi Phillip, you bring up a valid question which I have also thought about. I am not sure vROPs has a 'Notes' metric for the 'Alerts' object. It looks like this would be a Feature Request.

Also, as the admin, I want to have the ability to assign ownership of alerts to other users and they can get email notifications from it.

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3x vROps Environments implemented across my organization. VDI vROPs 8.4 ::: Epic vROPs 8.4 ::: Shared vROPs 7.0
vROPs Adapters in use: EpicCare & Horizon View Adapter 2.1
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Phillip_K
Contributor
Contributor
‎03-23-2016 10:24 AM

You can pull alert notes from the Rest API, but it's odd that you cannot seem to through the GUI.

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