Host missing from VCOPS

[seanhvw]

Currently running VCOPs 5.8. All of my host are showing with the exception of one in a 3 host cluster. I have placed the server in Maintenance Mode and restarted both the host and the VCOPs app with no change. Anyone have any ideas where I can troubleshoot next?

[abhilashhb]

Its a known issue. Refer this KB Article

VMware KB: ESXi/ESX hosts no longer present in the VMware vCenter Operations Manager inventory

[gradinka]

yep, most likely you have to clear the maintenance mode from custom-ui.

As a new feature in 5.8, vcops will now track the maintenance mode for hosts and hides them from the inventory.

[dsohayda]

Thanks for the link.

I'm so glad I upgraded to vcops 5.8. it's super helpful to only be able to see 2 of my hosts...

[gradinka]

dsohayda wrote:

I'm so glad I upgraded to vcops 5.8. it's super helpful to only be able to see 2 of my hosts...

what are you referring to?

[dsohayda]

sorry, i was being sarcastic. I updated to 5.8 and it broke my dashboard and reports. Luckily there's a workaround for the one problem, but it's still frustrating to upgrade to fix an issue only to have two more things break.

[gradinka]

Oh.

[ringram86]

I have the same issue - in some instances a number of hosts which aren't in maintenance are disappearing.

[ringram86]

I am having the same issue on 5.8 - I used VUM to patch one cluster in particular and all hosts have disappeared, any VMs on those hosts say they are children of a "discovered virtual machine" group rather than the hosts.

In the environment on the dashboard page the cluster does report the hosts should be there...

Even having followed the KB article (we do not have advanced so the custom dash wasn't viable) we still have the issue having made the DB change - the query did display the hosts in maintenance, and no longer listed them post change.

Is there any sign of a fix?

[bouke]

Also having the same issue. Just filed a support request.

[ringram86]

Hi Bouke, I have had some joy with this. I raised a support request and the engineer provided me with an update package which has resolved this issue.

Hopefully you will have some success also.

[bouke]

Thanks, I did got that hotfix pack. Works great.

[Ramraj_4k]

• In Environment Overview console (custom UI URL)

• Validated problematic  esxi is in maintenance mode or not ?

• Check any metrics are collecting from this host or not ? if no metrics are collecting from this host, host health status must be reporting as question mark:smileyconfused:

• Manually Remov Esxi host from Environment's resource console and Re-scan the resource. (It’s clean up the stale data from the DB). and restart the Vcops - service.

• Same esxi in Vcops – Vshere console will be reporting again.

Note : No need to execute any comments on the Analytics VM for the stale data cleanup on the DB level.... Executed the same steps and fixed the issue

[ringram86]

Ramraj, this has been resolved by a patch. If it isn't already available request it by logging a support call.