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Genesisfan
Contributor
Contributor

HP StoreFront Analytics for vCOps issue

Hello,
We have several HP 3PAR StoreServ Arrays we want to add, by HP StoreFront Analytics, into vROps.
I've this working at other sides with vCOps 5.8 and HP StoreFront Analytics 1.1.
This is my first try with vROps 6 and HP StoreFront Analytics 2.1.

The setup is pretty easy and not that complex, but it won't work.
vROps is installed and configured. I've added HP StoreFront Analytics as Solution into vROps.
When configuring the HP3ParAdapter Solution the 'Test Connection' failed in the end:

Unable to establish a valid connection to the target system. Failed to establish communication to the storage system.


I've tried many things and I have also HP support involved.

The vROps vApp and the 3PAR StoreServ's are in the same network segment.
No firewall is or can blocking communication between both.

From vROps vApp I can ping the 3PAR StoreServ's.

I filled up the right 3PAR credentials.

On the 3PAR, CIM is running and active:

cli% showcim

-Service- -State- SLP SLPPort -HTTP-- HTTPPort -HTTPS- HTTPSPort PGVer CIMVer

Enabled  Active  Enabled    427 Enabled    5988 Enabled      5989 2.9.1 3.1.2

cli%


I'm using the trail vROps and HP StoreFront Analytics period of 60 days.


Has someone the same experience?
Any ideas or solutions would be more than welcome.


vROps version: 6.0.2263102
HP 3PAR Adapter: 2.1.480
3PAR OS: 3.1.2MU3


Thanks everyone!

4 Replies
rkilimci
Enthusiast
Enthusiast

Hi,

I've the same problem. Did everything but it's still going on. Anyone can help?

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Thorsten2014
Contributor
Contributor

i have the same issue with the same error message.

Is there any workaround?

vROPS Version: 6.0.1.2523163

HP 3PAR Adapter: 2.1.480

a KB from VMware said that this Version is fine:

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=210116...

Greets

Thorsten

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rkilimci
Enthusiast
Enthusiast

Hi all,

We've opened a case to HP for the problem and spent a lot of time. Finally HP confirmed that adapter version 2.1 does not work with vROps 6.0 . It only works with older versions of vROps. New adapter release version 3.0 will work with vROps 6.0 and will be available at the end of March or beginning of the April as we heard.

Regards,

Ramazan

FirstByte
Enthusiast
Enthusiast

Thanks all.

v2.1 of the HP StoreFront Analytics management pack confirmed as not supported in vROps 6.x as per this VMware compatibility guide (pg 2):

http://www.vmware.com/files/pdf/vrealize/VMware-vRealize-Management-Packs-Compatibility-Guide.pdf

Here's to the v3.0 coming sooner rather than later

Cheers

Darren

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