We have alerts set up on text value custom metrics (possible values for the metric are Running, Stopped, etc.) and in the alert sent by the e-mail notification defined for it (stating the parameter ${SYMPTOMS} in the payload template - yes, we're using vrops 8.6 but the behaviour was already there in 8.2 with the default email templates) the symtoms states the numeric value of the metric instead of the text.
Example:
Symptoms -
Symptom Name | Object Name | Object ID | Metric | Message Info |
ETZ - CM - TrendMicro Apex One Service Warning (status) | ...... | ...... | CustomMetrics|TrendMicro|Service:Trend Micro Vulnerability Protection Service|Status | 241.0 != 255.0 |
255.0 seems to be the value for Running and 241.0 for Stopped.
Anyone has an idea on how to change this so the actual text values are displayed?