Confused on how symptoms are triggered


I'm fairly new to Vrealize as my job requires me to learn and implement changes to the existing environment that is quite messy as of now.

My current predicament involves trying to figure out why certain VMs are triggering symptoms yet some are not triggering the same symptom definitions that have similar trending demands and usages.

For example, a server VM has a policy that is supposed to trigger when CPU demand is over 70% over a 240min peak while a different server under the same policy does not trigger when the CPU demand is meeting the criteria for that alert.

I'm hoping to find out what is triggering the alerts and not triggering the alerts for the other VM.

I attached screenshots to help but I can provide more to help provide a clearer view.

Thank you

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