I just installed VMware configuration Manager 5.8.2.
I can install VCM agent into Windows machine. But I can't install VCM agent into Linux machine.
I tried to manually copy the install package into Linux machine, then install it, it is OK, But I can't install it by Delegate Machine.
I checked the job it stopped "check request is complete‘.
Any suggestion? Thanks.
|Machine||Data Type||Status||Item Name||Status Detail||Last Step||Start Time||Collection Duration||Insert Duration||Transform Duration||File Size (KB)|
|""||"UNIX/Linux Agent Install"||"Failed"||"Overall"||"Error timeout occurred: [ HRESULT 0x000005b4 = This operation returned because the timeout period expired.;] Current setting: 1800 seconds, Retry (2/3)."||"Failed"||"11/14/2016 4:59:19 PM"||" "||" "||" "||" "|
In the job manager, the status detail show operation timeout and I also found download Linux Agent file(CMAgent.5.8.2.Linux) very slowly to target machine. It is almost need 1 hour.
I would suggest following:
1. check if installed agent can communicate with vcm collector (try to collect machine info) and port 26542 is opened from the collector to the agent machine
2. increase timeout value for the job.
Thank you for your reply~~
I am sure the collector can communicate with target machine and the target machine's firewall was been stopped.
In addition, I can find temp file in target machine path '/temp/'.
I also changed the timeout setting as below screenshot, but it did not work.
Is it a correct setting? If not, could you teach me how to increase timeout value for install linux agent?
Can you please collect dbe event log using EcmDebugEventViewer.exe tool located at %VCM Install Folder%/Tools during installation job and post it here.
Also open SR and post SR number here.