We're using the HTTP Post adapter to post objects. I've been able to create working alerts on objects in the past. Yesterday I've created a new object and added a new alert type with new metric symptoms to it. Ever since I can't get the alert to trigger. Some info to explain the situation:
- The object is related to the default policy.
- The metric symptom cycles are both 1.
- I've posted about 20 times since yesterday. To test the alert I've adjusted the metric values that I've posted: for some posts (after each other) the alert definition should be met (true), for others it shouldn't be (false).
- I recollect that with the previous alert is also took a lot of time (days) before we got it to work.
I hope someone can help me. Thanks in advance for the advice .
Thank you for the reply. The objects that should make the alerts are part of a group, which have the same settings. The problem is that I can't get the alerts to even work for the object's themself (so the group isn't effected either).
We might have a very similar problem. We created a bunch of custom groups and then created notifications targeting the groups. Unfortunately none of the emails get generated; support is looking at the issue but suspected that alerting on custom groups is broken/not implemented. Do the alerts fire in the alert screen and you just don't get notified or do they not fire at all?