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Contributor
Contributor

Can't change Admin password

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Hello, i cant set a new admin password. I try this solution

VMware KB: Resetting the Administrator password in VMware vRealize Operations Manager appliance

And i have this error:

Call failed: Code 500 - HTTP Error 500: Internal Server Error

Response: {"error_message_key":"security.password_invalid","error_arguments":[]}

Original admin credentials restored from backup

I try many times wirh many types of passwords.

Any idea ?

Thanks

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Immortal
Immortal

1. Recommended way to run this command (making sure you are using the correct python version) is:

$VMWARE_PYTHON_BIN $VCOPS_BASE/../vmware-vcopssuite/utilities/sliceConfiguration/bin/vcopsSetAdminPassword.py --reset

2. the message security.password_invalid indicates that you are trying to provide a password which is not sufficient to satisfy your password policy. If the policy is not changed something like this should work:

Compli1!cated

Hope it helps!

VROPS:/usr/lib/vmware-vcopssuite/utilities/sliceConfiguration/bin # $VMWARE_PYTHON_BIN $VCOPS_BASE/../vmware-vcopssuite/utilities/sliceConfiguration/bin/vcopsSetAdminPassword.py --reset

Password:

Re-enter Password:

Saved existing admin user credentials into backup file

Removed backup of admin user credentials.

Password set.

View solution in original post

6 Replies
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Enthusiast
Enthusiast

Where are you going to change your password at? Also ensure you don't have any of the nodes opened while you're doing this.

-- *** If you like my response, please click "Like" below, if you think I answered your question to the best of my abilities, please mark post as Correct Answer *** 3x vROps Environments implemented across my organization. VDI vROPs 6.6 ::: Epic vROPs 7.0 ::: Department vROPs 7.0 vROPs Adapters in use: EpicCare & Horizon View Adapter 6.5
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Contributor
Contributor

I dont understand your question...

Im doing the procedure in he vRealize server, where if not ?

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Enthusiast
Enthusiast

Can you send a screenshot of what you are clicking to change the password?

-- *** If you like my response, please click "Like" below, if you think I answered your question to the best of my abilities, please mark post as Correct Answer *** 3x vROps Environments implemented across my organization. VDI vROPs 6.6 ::: Epic vROPs 7.0 ::: Department vROPs 7.0 vROPs Adapters in use: EpicCare & Horizon View Adapter 6.5
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Contributor
Contributor

I connect to vRealize with putty SSH

This is the error

pastedImage_0.jpg

I try with many passwords differents.

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Immortal
Immortal

1. Recommended way to run this command (making sure you are using the correct python version) is:

$VMWARE_PYTHON_BIN $VCOPS_BASE/../vmware-vcopssuite/utilities/sliceConfiguration/bin/vcopsSetAdminPassword.py --reset

2. the message security.password_invalid indicates that you are trying to provide a password which is not sufficient to satisfy your password policy. If the policy is not changed something like this should work:

Compli1!cated

Hope it helps!

VROPS:/usr/lib/vmware-vcopssuite/utilities/sliceConfiguration/bin # $VMWARE_PYTHON_BIN $VCOPS_BASE/../vmware-vcopssuite/utilities/sliceConfiguration/bin/vcopsSetAdminPassword.py --reset

Password:

Re-enter Password:

Saved existing admin user credentials into backup file

Removed backup of admin user credentials.

Password set.

View solution in original post

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Contributor
Contributor

Now it works !

I think the problem was not run the script with this $VMWARE_PYTHON_BIN $VCOPS_BASE/.


With the command complete work with the same password that use before


$VMWARE_PYTHON_BIN $VCOPS_BASE/../vmware-vcopssuite/utilities/sliceConfiguration/bin/vcopsSetAdminPassword.py --reset


Many thanks !!