hharold
Enthusiast
Enthusiast

Log Insight 4.3: Unable to authenticate user

Hello,

With a fresh, single-node, instance of vRealize Log Insight 4.3.

After having setup AD authentication I was able to logon once with my AD account.

Then I reconfigured stuff, changed the admin group, and reverted all.

Deleted my account from the Access Control list, and tried again.

Now each time after one succesfull logon, i cannot logon again.

Only if I delete my account again  from the Access Control list, I can logon only once.

This seems like the issue mention here: https://kb.vmware.com/kb/2120135

I also got the DuplicateUserException error in the log.

and the same error: : Unable to Authenticate user

But the KB only applies to Log Insight 2.5 and 3.0

And the provided workaround fails with a python error. (CQL Shell supports only Python 2.7)

Any help would be appreciated.

Regards,

Harold

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2 Replies
admin
Immortal
Immortal

This is odd, I am surprised to see this in t vRLI 4.3. Can you please send an email id so we can schedule a webex to look at the issue? Thanks and sorry for the trouble.

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vmovsisyan
Enthusiast
Enthusiast

my suggestion would be to use older cqlsh:

cql=`ls /usr/lib/loginsight/application/lib/apache-cassandra-*/bin/cqlsh -t |tail -n1`

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