Solved: Re: vra appliance root login locked out

tdubb123 · ‎07-02-2015

I was able to login to my appliance via the web portal

https://vra.localdomain:5480

as root

but I cannot login using the same password on the console. IT says account locked out.

any idea how to reset?

Anjani_Kumar · ‎07-02-2015

try this.

1

In the VMRC console, log in as the other user.

2

Check the number of failed login attempts from the shell prompt.

faillog -u root_user (try "root" simply if root_user doesnt work)

3

Unlock the failed account.

faillog -u root_user -r

Please consider marking this answer "correct" or "helpful" if you found it useful. Anjani Kumar | VMware vExpert 2014-2015-2016 | Infrastructure Specialist Twitter : @anjaniyadav85 Website : http://www.Vmwareminds.com

View solution in original post

Anjani_Kumar · ‎07-02-2015

try this.

1

In the VMRC console, log in as the other user.

2

Check the number of failed login attempts from the shell prompt.

faillog -u root_user (try "root" simply if root_user doesnt work)

3

Unlock the failed account.

faillog -u root_user -r

Please consider marking this answer "correct" or "helpful" if you found it useful. Anjani Kumar | VMware vExpert 2014-2015-2016 | Infrastructure Specialist Twitter : @anjaniyadav85 Website : http://www.Vmwareminds.com

tdubb123 · ‎07-02-2015

thank you. looks like after a few minutes it unlocked itself

e3urvh · ‎04-29-2022

>>>>Steps mention "In the VMRC console, log in as the other user."

What is the "other" user ? I used to just logon as "root" . Not sure what "other" user to use? Any suggestions?

Ankush11s · ‎05-02-2022

there is no other by default and these appliance are black boxes.
If we make changes to appliance it will become unsupported action.
if we want to unlock or reset , we should use below documentation for same.

https://docs.vmware.com/en/vRealize-Automation/8.7/Administering/GUID-1BC4BD89-73C5-4C2A-875D-B87874...

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vra appliance root login locked out