PCHANDU
Contributor
Contributor

vra 7.3 boot issue

Hello All ….

Am struggling with the below issue from few days …..

When ever I boot the vra appliance, the boot process hung at "Updating network config through vaos.service.

logged in single user mode and updated hosts file, updated the ip in hosts file. still same issue. reverted snapshot and took the below screens.

Please find the below evidence and let me know if any other this required.

Please help ….

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4 Replies
DanielVaknin
Enthusiast
Enthusiast

I have the exact same issue.

Anyone knows why it happens?

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gradinka
VMware Employee
VMware Employee

is it really 7.3.0, оr is it 7.3.1?

can you try mounting a cdrom drive to the VA (from within vCenter), and retry?

DanielVaknin
Enthusiast
Enthusiast

IT happens to me on vRA 7.3.1, and we got the solution of mounting a cdrom to the VM from VMware support and it worked!

gradinka
VMware Employee
VMware Employee

a step of steps to resolve it permanently:

rmmod sr_mod
rmmod cdrom
echo options cdrom autoclose=0 >> /etc/modprobe.d/99-local.conf
modprobe cdrom
modprobe sr_mod

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