Prior to deploying VMware vRealize Automation it took the University of New Mexico about 20 minutes to create a virtual machine, but about 3 weeks before someone could actually use it. That is because that was just one of about a hundred manual steps divided across six groups that needed to be performed to make that virtual machine functional. With the help of VMware, The University of New Mexico has transformed their inconsistent and lengthy service delivery process into “an experience that is equivalent of Going into McDonalds and ordering a Big Mac.”
To learn more a how the University of New Mexico accelerated service delivery enabling multiple departments to take advantage of new technology faster through private cloud services, please take a few minutes to read this blog: vRealize Automation Fast-Tracks IT Service Delivery at University of New Mexico. It contains a pointer to a short 2-page case study and a podcast interview with Brian Pietrewicz, Director of Computing Platforms at the University of New Mexico.