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dec_jlu
Contributor
Contributor

vRealize 7 Automation Install: Initial Content Configuration fails

Hello

We are trying to make Enterprise installation on vRealize 7 Automation.

However, we have error in Initial Content Configuration:

The initial content configuration failed at step: "Execute workflow to configure initial content". See the log file /var/log/messages for more details. It can be retried with the "Retry failed" button bellow.

When looking /var/log/messages, that doesn't help much:

/opt/vmware/share/htdocs/service/wizard/wizard-config.py[27394]: info Executing shell command...

/usr/lib/vcac/agent/va-agent.py: info Calling cluster-command-get-next

/usr/lib/vcac/agent/va-agent.py: info Executing shell command...

/usr/lib/vcac/agent/va-agent.py: info Executing shell command...

/usr/lib/vcac/agent/va-agent.py: info Executing vRO workflow for initial configuration service...

/usr/lib/vcac/agent/va-agent.py: info The execution of the vRO workflow for initial configuration service failed.

/usr/lib/vcac/agent/va-agent.py: info Return code is : 2

/usr/lib/vcac/agent/va-agent.py: info Executing shell command...

/opt/vmware/share/htdocs/service/wizard/wizard-config.py[27709]: info Processing request

/opt/vmware/share/htdocs/service/wizard/wizard-config.py[27709]: info Authenticating with sfcb server.

/opt/vmware/share/htdocs/service/wizard/wizard-config.py[27709]: info user:root

/opt/vmware/share/htdocs/service/wizard/wizard-config.py[27709]: info Authenticated user: root successfully

/opt/vmware/share/htdocs/service/wizard/wizard-config.py[27709]: info locale=en-GB, id=initial_content_polling, action=submit, controller=<type 'instance'>

/opt/vmware/share/htdocs/service/wizard/wizard-config.py[27709]: info Executing shell command...

/usr/lib/vcac/agent/va-agent.py: info Command failed: The execution of the vRO workflow for initial configuration service failed.

/opt/vmware/share/htdocs/service/wizard/wizard-config.py[27709]: warning Initial content creation failed

Any idea how to start looking actual problem?

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1 Reply
AlexJudge
VMware Employee
VMware Employee

Do you have any VM templates in the vCenter you're adding to vRA? If you don't the initial content creation workflow will fail.

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