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[vRA 8.2] - Migration Assessment of vRealize Automation 7.x to vRealize Automation 8.2 : include: 500 Internal Server Error

Hello Team Smiley Wink,

Have any of you tried to migrate their environment from vRA 7.5 to 8.2 ?

We have a 500 error :

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Do you know where we can find logs ?

Thx for your help.

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VMware Employee
VMware Employee

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Thx gradinka​,

already try this .... but we are not in this case......

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VMware Employee
VMware Employee

well then I guess, file an SR with support and provide a log bundle 😕

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Yep, In progress 😉

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VMware Employee
VMware Employee

Hi,

Just FYI, the logs can be found in /var/log/pods/prelude_migration-service-app-xxxxxxx/migration-service-app

Regards,

Leandro.

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Thx @lnairn

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Log found :

{"log":"2020-10-22 08:23:32.152 ERROR 545 --- [nio-8080-exec-2] c.v.a.m.controller.TenantController      : include tenant failed\n","stream":"stdout","time":"2020-10-22T08:23:32.152462119Z"}

{"log":"\n","stream":"stdout","time":"2020-10-22T08:23:32.152490804Z"}

{"log":"java.lang.RuntimeException: No accepted vRA7 certificate thumbprint for source with ID 'aab7b564-d947-4ee0-8fb8-c80f6d75801b'\n","stream":"stdout","time":"2020-10-22T08:23:32.152494176Z"}

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VMware Employee
VMware Employee

ohhh nice Smiley Happy

Is the cert for vRA7 a valid one?

I asume you accepted the cert during the config of endpoint source in migration assistant

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Is the cert for vRA7 a valid one?

YES :

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I asume you accepted the cert during the config of endpoint source in migration assistant

We don't have the possibility to accept certificate when we use migration assistant.

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VMware Employee
VMware Employee

Hi,

Let me test it but, as far as I can remember, when you validate the connection with vRA7 in migration assistant, you must accept the certificate....

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Just for information :

pastedImage_2.png

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