[vRA 8.2] - Migration Assessment of vRealize Automation 7.x to vRealize Automation 8.2 : include: 500 Internal Server Error

[ymichalak]

Hello Team ,

Have any of you tried to migrate their environment from vRA 7.5 to 8.2 ?

We have a 500 error :

Do you know where we can find logs ?

Thx for your help.

[gradinka]

can you check this KB

https://kb.vmware.com/s/article/81062

[ymichalak]

Thx gradinka​,

already try this .... but we are not in this case......

[gradinka]

well then I guess, file an SR with support and provide a log bundle 😕

[ymichalak]

Yep, In progress 😉

[lnairn]

Hi,

Just FYI, the logs can be found in /var/log/pods/prelude_migration-service-app-xxxxxxx/migration-service-app

Regards,

Leandro.

[ymichalak]

Thx @lnairn

[ymichalak]

Log found :

{"log":"2020-10-22 08:23:32.152 ERROR 545 --- [nio-8080-exec-2] c.v.a.m.controller.TenantController      : include tenant failed\n","stream":"stdout","time":"2020-10-22T08:23:32.152462119Z"}

{"log":"\n","stream":"stdout","time":"2020-10-22T08:23:32.152490804Z"}

{"log":"java.lang.RuntimeException: No accepted vRA7 certificate thumbprint for source with ID 'aab7b564-d947-4ee0-8fb8-c80f6d75801b'\n","stream":"stdout","time":"2020-10-22T08:23:32.152494176Z"}

[lnairn]

ohhh nice

Is the cert for vRA7 a valid one?

I asume you accepted the cert during the config of endpoint source in migration assistant

[ymichalak]

Is the cert for vRA7 a valid one?

YES :

I asume you accepted the cert during the config of endpoint source in migration assistant

We don't have the possibility to accept certificate when we use migration assistant.

[lnairn]

Hi,

Let me test it but, as far as I can remember, when you validate the connection with vRA7 in migration assistant, you must accept the certificate....

[ymichalak]

Just for information :