vRA 7 failing to execute workflow

[ranjitcool]

Hello,

What happened was my AD password changed so I reset it and marked it not to change.

But after that I have seen service issues with IAAS.

I marked all IAAS services to use local logon.

When i run a workflow it executes all NSX bits fine but when it comes to deploying the vms themselves it just pauses.

Log showed the below pic that managerservice.exe cannot start. What is going on and how do i fix this please advise.

[rmav01]

Hi,

What are your IIS authentication settings for the Website that the IAAS installer setup? You need a variety of configurations setup:

vRealize Automation 7.0 Required Configuration Settings for IIS

I would check those first. Then you said you marked all IAAS services as local logon (assuming Local System)? We're using a service account that exists within the hosting domain for our service log on's. Wondering if that is giving you problems with NTLM. Maybe your policy is set so that Local System runs anonymously?

Network security: Allow Local System to use computer identity for NTLM