vCAC 6.2 Domain User Unauthorized

[Jeef88]

Hi

I am trying to integrate vcac user with AD. I configured the ID appliance to join the domain.  and wen to the default tenant to add the DC info in the Identity store:

Made the user the Infr Admin:

But when I login as the domain user, and try to go to the Infrastructure tab, everything is showing me 401-Unauthorized:

Where did I go wrong? Any help will be appreciated.

[GrantOrchardVMw]

Check your time between the VA and the IaaS box. Authentication uses tokens so it's very sensitive to time drift.

Either set a common NTP server, or migrate all vRA components onto the same host if pulling time from the host.

Grant

[CoolRam]

I faced the similar issue got resolved after time synchronizing. Better to use the NTP server.

[Jeef88]

still the same issue.

I made the ID appliance, VCAC appliance and IaaS server all sync to NTP server, still getting 401 user unauthorized.

[GrantOrchardVMw]

Can you provide some of the catalina.out logs? (/storage/log/vmware/vcac/catalina.out)

Grant